Hi, I’m
Keely Witherspoon
Mt. Pleasant,TN
Summary
Experienced service-oriented underwriter with over 10 years of background in health plans/medical underwriting. Skilled in conflict resolution, decision making, and conceptual thinking. Excels in effective communication and time management. Known for accurate and efficient task handling. Driven and open-minded, always eager to learn and take on new challenges.
Overview
16
years of professional experience
1
Certification
Work History
Aetna/CVS Health
Senior Analyst
01.2022 - Current
Job overview
- Perform the planning and estimation for the requirements specific tasks/activities in a project. I put in efforts to understand the overall purpose and size of the project, stakeholders to work with, methodology. It is done in order to follow in executing the product, processes that need to be adhere to, and other critical characteristics of the project. I have the required skill-set and experience to work on multiple projects simultaneously. I tackle business-critical and complex assignments.
- Understanding the business objective
- Analytical and critical thinking
- Communication and interpersonal skills
- Creations of reports
- Domain/Database knowledge and SQL
- Recognize business problems and come up with the most suited solution
- Analyze and translate the client’s requirements distinctly
- Supervisor: Michael Jones
Unity Psychiatric Care
MHT/CNA/Team Lead
10.2024 - 04.2025
Job overview
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
Mt. Pleasant Health & Rehab
Certified Nursing Assistant
08.2023 - 10.2024
Job overview
- Turning or moving residents
- Gathering medical supplies
- Bathing residents
- Grooming residents by brushing their hair, teeth, shaving them, etc.
- Feeding residents and documenting their food and liquid intake
- Checking vital signs such as blood pressure and heart rate
- Answering resident call lights
- Documenting information (POC)
- Cleaning rooms and bed linens
- Stocking supplies
- Administrator – Charmaine Brown
- DON – Brenda Powers
- ADON – Wendy Anderson
Farm Bureau Health Plans
Underwriter
12.2010 - 01.2022
Job overview
- Determine an individual’s health status when applying for health coverage/insurance to determine whether to offer coverage, at what price/rate and with what exclusions or limits
- Responsibility of typing/processing/proof-reading the underwriting letter/communications and mailing the letter
- Medical Records Processor/Cancellations
- Provide knowledgeable customer service both internally/externally
- Use Word, Excel, File-net, Facets etc.
- Proficient in typing
- Supervisor: Stephanie McKinney
- (931) 388-7872 ext. 2159
NHC HILLVIEW
CNA
09.2009 - 09.2010
Job overview
- Complete physical checks and monitor residents to detect unusual or harmful behavior and report observations to professional staff
- Record and maintain resident information, such as vital signs, eating habits, behavior, progress notes, treatments, or discharge plans
- Maintain residents’ restrictions to assigned areas
- Provide residents with assistance in bathing, dressing, or grooming, demonstrating these skills are as necessary.
- Restrain or aid residents needing assistance or persuasion.
- Organize, supervise, or encourage resident participation in social, educational, or recreational activities.
Education
Mt. Pleasant High School/Hampshire Unit School
High School Diploma
05.2004
University Overview
Graduated May 2004
Skills
- Judgement and Decision making
- Writing/Typing
- Complex Problem Solving
- Coordination
- Common Sense
- Reading Comprehension
- Critical Thinking
- Customer and Personal Service
- Time Management
- Social Perceptiveness
- Data analysis
- Performance monitoring
- Analytical software
- Deadline adherence
- Team collaboration and leadership
- Documentation and reporting
- Data research and validation
- SQL and databases
- Evidence-based decision making
- Time management
- Attention to detail
- Critical thinking
- Decision-making
Certification
- Certified Nursing Assistant
- 00137877
- Issued on September 24, 2009
Timeline
MHT/CNA/Team Lead
Unity Psychiatric Care
10.2024 - 04.2025
Certified Nursing Assistant
Mt. Pleasant Health & Rehab
08.2023 - 10.2024
Senior Analyst
Aetna/CVS Health
01.2022 - Current
Underwriter
Farm Bureau Health Plans
12.2010 - 01.2022
CNA
NHC HILLVIEW
09.2009 - 09.2010
Mt. Pleasant High School/Hampshire Unit School
High School Diploma
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