Summary
Overview
Work History
Education
Skills
Affiliations
Extracurricular Activities
Timeline
Generic

Keely Swain

Ashaway

Summary

Caring and compassionate professional dedicated to engaging residents and promoting positive experiences. Eager to build a high-quality program filled with interesting and fun activities. Highly organized and goal-oriented team player with an attentive nature and energetic approach.

Overview

3
3
years of professional experience

Work History

Activities Director

The Elms Retirement Residence
Westerly
02.2024 - 08.2024
  • Facilitated social gatherings to enhance community engagement and relationships.
  • Collaborated with staff to ensure safe and enjoyable activity environments.
  • Developed engaging recreational programs for diverse resident interests.
  • Scheduled regular outings to stimulate social interaction and exploration.
  • Coordinated musical guests, movies and other types of resident entertainment.
  • Maintained adequate supplies to meet activities needs.

Hostess

Mystic Pizza 2
North Stonington
12.2023 - 06.2024
  • Greeted and seated guests promptly in a busy restaurant environment.
  • Managed reservations and waitlists to optimize seating efficiency.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Provided menus and informed guests of daily specials with enthusiasm.
  • Collaborated with servers to ensure smooth dining experiences for customers.
  • Monitored dining room flow to enhance guest satisfaction during peak hours.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Assisted in preparing the restaurant for opening and closing shifts.

Scooper

Mel’s Downtown Creamery
Pawcatuck
03.2022 - 10.2023
  • Maintained cleanliness of scooping stations and dining areas for customer satisfaction.
  • Assisted in inventory management by restocking supplies as needed throughout shifts.
  • Collaborated with team members to ensure smooth service during peak hours.
  • Handled cash register transactions and processed payments swiftly and correctly.
  • Trained new employees in proper scooping techniques and customer service etiquette.
  • Ensured that all products were stored at appropriate temperatures according to food safety guidelines.
  • Received deliveries from vendors ensuring that all items were accounted for properly before signing off on delivery paperwork.
  • Followed all health code regulations to ensure product quality and safety standards were met.
  • Greeted customers and provided exceptional customer service.
  • Inspected equipment on a regular basis to ensure proper functioning.
  • Handled special orders for large events or parties in a timely manner.

Waitstaff

The Elms Retirement Residence
Westerly
08.2021 - 08.2022
  • Identified the needs of residents promptly and efficiently.
  • Assisted with resident requests, and answered questions to improve satisfaction.
  • Recognized by management for providing exceptional customer service.
  • Completed routine maintenance and repair.

Education

Bachelor of Arts - Communications

Plymouth State University
Plymouth, NH
05-2028

High School Diploma -

Chariho Regional High School
Wood River Junction, RI
06.2024

Skills

  • Community engagement and outreach
  • Customer service excellence
  • Event planning and coordination
  • Fundraising strategies
  • Inventory management
  • Financial oversight
  • Sales proficiency
  • Senior activities facilitation
  • Social media strategy
  • Team leadership
  • Volunteer recruitment and management

Affiliations

Delta Zeta Kappa Epsilon Chapter - 2024

  • A lifelong, values-based membership experience for women
  • Provide service to the community through food drives, activities for children, and raising money through our philanthropy with the Starkey Hearing Foundation

Colleges Against Cancer Plymouth State Chapter- 2024

  • Connected with the American Cancer Society, Colleges Against Cancer uses their resources to aid and assist those struggling with or those who have lost a loved one to cancer.
  • Organizing fundraising events to donate towards the American Cancer Society
  • Volunteering and engaging in Cancer Action Day: Representatives of Colleges Against Cancer work alongside senators and lawmakers to decide the best course of action to take to benefit the people whom the laws
  • Volunteered and recruited for Relay For Life: A relay-race style event to raise funding for cancer research as well as create a fun and bonding experience for the community

Office Of Community Impact - 2024

  • An on-campus organization surrounding community service
  • Hand-making blankets for individuals residing in shelters
  • Volunteering at a local shelter and providing home-cooked meals
  • Participating in the Angel Tree Project: A collaboration to provide holiday gifts to those who are less fortunate or struggling with finances

24K Runway - Community Event

  • A collaboration with a local small business to promote their rebranding
  • Provided community service hours to high school girls
  • Created a fun and engaging event for the community
  • Broadened the community's awareness of the small business
  • Raised $1,000 towards my senior class's budget for our senior prom

Extracurricular Activities

The Elms Retirement Residence Activities Volunteer - 2024 Providing hands-on activities for elderly residents with dementia Organizing bus ride outings for mental stimulation Providing positive recreational time for the family and partners of elderly residents Delta Zeta: Kappa Epsilon - 2024 A lifelong, values-based membership experience for women Provide service to the community through food drives, activities for children, and raising money through our philanthropy with the Starkey Hearing Foundation Colleges Against Cancer: Plymouth State Chapter - 2024 Connected with the American Cancer Society, Colleges Against Cancer uses their resources to aid and assist those struggling with or those who have lost a loved one to cancer. Organizing fundraising events to donate towards the American Cancer Society Volunteering and engaging in Cancer Action day: Representatives of Colleges Against Cancer work alongside senators and lawmakers to decide the best course of action to take to benefit the people whom the laws affect.

Timeline

Activities Director

The Elms Retirement Residence
02.2024 - 08.2024

Hostess

Mystic Pizza 2
12.2023 - 06.2024

Scooper

Mel’s Downtown Creamery
03.2022 - 10.2023

Waitstaff

The Elms Retirement Residence
08.2021 - 08.2022

Bachelor of Arts - Communications

Plymouth State University

High School Diploma -

Chariho Regional High School

Similar Profiles

CREATE PROFILE