Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Keem Malbranche

Miami,FL

Summary

Looking forward to serving as a community association manager in overseeing property operations, fostering positive resident relations, and implementing effective management strategies to enhance community satisfaction and value.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Agent

Losse Funding LLC/ 50 State Realty
01.2023 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Elevated company reputation through meticulous attention to detail in all aspects of work output.
  • Developed and implemented strategies to streamline office operations.
  • Proofread and edited documents for accuracy and grammar.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Improved accuracy of financial records with diligent tracking of expenses, budgeting, and invoice processing.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Paid attention to detail while completing assignments.
  • A good level of experience with Microsoft Word, Excel, Outlook, and PowerPoint.


Cashier

Publix
07.2021 - Current
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Learned duties for various positions and provided backup at key times.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Stocked, tagged and displayed merchandise as required.
  • Addressed customer needs and made product recommendations to increase sales.
  • Performed cash, card and check transactions to complete customer purchases.

Tire and Lube Technician

Autonation Chevrolet
04.2022 - 11.2022
  • Prioritized tasks effectively to manage multiple appointments simultaneously without compromising quality of service.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Adhered strictly to safety protocols as well as local regulations when disposing waste products such as used oil or fluids.
  • Developed loyal client base by consistently exceeding expectations in terms of service quality, speed, and professionalism.
  • Increased workshop efficiency with proper organization and inventory management practices.
  • Trained new technicians in company procedures and best practices, contributing to a high-performing team environment.
  • Educated clients on the importance of regular tire rotations, contributing to increased customer loyalty and repeat business.
  • Consistently met or surpassed productivity targets by effectively managing time and resources, demonstrating commitment to excellence.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Skilled at working independently and collaboratively in a team environment.

Lube Technician

Tire Kingdom
04.2021 - 03.2022
  • Kept shop areas neat, clean, and free of safety hazards.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Ensured customer trust with transparent communication about necessary services and repair costs.
  • Engaged in customer follow-up phone calls to promote quality and consumer satisfaction.
  • Boosted repeat business by establishing rapport with customers and providing knowledgeable recommendations on vehicle upkeep.
  • Delivered exceptional service quality through strong attention to detail in all aspects of vehicle care.
  • Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Strengthened communication skills through regular interactions with others.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Associate of Applied Science - Automotive Technology

Broward College
Fort Lauderdale, FL
08.2023

High School Diploma -

Monsignor Edward Pace High School
Miami Gardens, FL
05.2020

Skills

  • Calendar Management
  • Excel spreadsheets
  • Microsoft Office Suite
  • Filing and data archiving
  • QuickBooks expert
  • Time Management
  • Computer Skills

Certification

  • Licensed Real Estate - 02/2023
  • Licensed Community Association Managers- 01/2024

Languages

English
Native or Bilingual
Creole
Native or Bilingual

Timeline

Agent

Losse Funding LLC/ 50 State Realty
01.2023 - Current

Tire and Lube Technician

Autonation Chevrolet
04.2022 - 11.2022

Cashier

Publix
07.2021 - Current

Lube Technician

Tire Kingdom
04.2021 - 03.2022

Associate of Applied Science - Automotive Technology

Broward College

High School Diploma -

Monsignor Edward Pace High School

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Keem Malbranche