Keena Thomas

• Leadership and Supervision: As a Shift Lead, you are responsible for leading and supervising a team of employees during your shift. This includes assigning tasks, providing guidance and support, and ensuring that all team members are working efficiently and effectively.
• Training and Development: One of the key responsibilities of a Shift Lead is to train and develop team members. This includes teaching new employees how to perform their duties, providing ongoing coaching and feedback, and helping team members develop new skills and abilities.
• Problem Solving: In a fast-paced restaurant environment, problems and challenges can arise unexpectedly. Shift Leads must be able to think quickly on their feet and effectively problem solve to resolve issues and keep operations running smoothly.

Compliance and Safety:

• Adhering to all company policies, procedures, and safety guidelines.

Teamwork:

• The role involves collaborating with team members, effectively communicating with colleagues and supervisors, and supporting other store areas such as fueling, stocking shelves, and janitorial duties.