Keenan Gleeden
Memphis,TN
Summary
Versatile Instructor recognized for engaging students and delivering powerful lectures to inspire and educate. Organized and focused professional willing to go extra mile to help students both inside and outside classroom. In-depth knowledge of relevant technology to support instruction.
Overview
18
18
years of professional experience
Work History
CCTE Web Design Instructor
MELROSE HIGH SCHOOL
Memphis , TN
2023.10 - Current
- Evaluates each student’s growth in knowledge and skills in the course being taught and provides written and oral progress reports to parents/guardians, administrators, and selected staff; administers tests and assessments.
- Provides students with fundamental skills for Web page design using HTML and Web design software such as Dreamweaver, Flash, and Photoshop.
- Instructs students on the theory and practical application of the basic web design and development process, project management and teamwork, troubleshooting and problem solving, and interpersonal skill development.
- Plans curriculum and develops lessons and other instructional materials to meet individual needs of students within state and school requirements based on the educational, physical, and emotional levels of student development
- Teaches the basic concepts of technology skills and knowledge to students, utilizing curriculum designated by Shelby County Schools.
- Assists colleagues with CCTE Programs aligned courses with the implementation of effective CCTE practices
Information Technology Professor
Arkansas State University
West Memphis , AR
2022.08 - Current
- Coordinate ongoing technical training and professional development classes for students
- Deliver engaging curriculum instruction through diverse methods of classroom lecturing and demonstrations, computer lab activities and online learning systems
- Deliver clear, effective and engaging lectures and feedback to improve quality and efficiency of student-written computer programs
- Create clear, engaging lessons to draw interest and develop students to program in CCNA
- Develop learning curriculum tailored to deliver clear instruction for each student
- Maintain classroom management that fosters collaborative learning and promotes continuous post-secondary education.
Information Technology Faciliator
Bethel University
McKenzie , TN
2018.01 - Current
- Train and Develop students' skills in word-processing, spreadsheet and database programs.
- Test and Evaluate student progress to determine effectiveness and impact of teaching methods, materials and projects.
- Teach correct hand placement for typing and basic computer skills.
- Use lectures, demonstrations and discussions to instruct students individually and in small groups.
- Process software and hardware by coordinating user setups, installations and upgrades.
- Developed and implemented training programs to increase participant knowledge and understanding of relevant topics.
- Assessed participant learning needs in order to tailor sessions accordingly.
- Encouraged collaborative problem solving through active listening techniques.
Telecommunications Specialist
MLGW
Memphis , TN
2005.11 - 2023.09
- Installed, troubleshot, repaired and redesigned telecommunications systems to support communication and information exchange
- Evaluated and tested software and hardware to determine compatibility with existing systems, efficiency and reliability
- Prepared purchase requisitions to obtain networking and telecommunications equipment, computer hardware and software and test equipment
- Recommended and proposed new and advanced equipment and techniques based on performance capabilities, limitations and cost
- Implemented, developed and maintained telecommunications disaster recovery plans to guarantee business continuity
- Activate and troubleshoot Cell boosters to ensure quality signals to networking towers
- Manage all mobility devices for 1,200+ (-) end-users
- Manage Apple business management system to install and/or remove end-users
- Provides Instructional Training and Development to end-users on latest mobility device upgrades and features
- Maintains open line of communication with ATT, Verizon and T-Mobile carriers regarding Coverages and cellular services
- Maintain LAN/WAN connectivity to ensure small and larger geographical areas are covered
- Also review Networking protocols to ensure fiber design accuracy
- Provides on-hand Tech support with Cloud issues.
Campus Director-Part Time
American National University
Bartlett , TN
2016.05 - 2019.12
- Managed day-to-day operations of the campus including scheduling classes, managing personnel, and overseeing facilities maintenance.
- Provided guidance to students in navigating academic policies such as course registration and degree requirements.
- Reviewed student complaints about instructors or other staff members for resolution according to institutional policy.
- Participated in accreditation reviews by providing data related to enrollment trends, faculty qualifications, program outcomes.
- Directed university campus operations to facilitate daily success, including budgetary management, academic administration duties and admissions support.
Education
Doctor of Education - Educational Leadership
Arkansas State University
Jonesboro, AR2025-12
Master of Science - Engineering Technology
University of Memphis
03.2019
Master of Arts - Information Technology
Webster University
St Louis, MO2017-05
Bachelor of Science - Business Management
Park University
03.2014
Associate of Applied Science - Civil Engineering
Southwest Tennessee Community College
12.2010
Skills
- Analysis of available curriculum
- Research and reporting
- Collaborative learning
- LMS Training / Interactive Teaching and Learning
- Technology Integration
- Training and Development
- Student Engagement
- Employee engagement
- Progress Evaluations
- Education Assessments
- Curriculum Development
- Public Speaking
- Diverse Student Populations
- Student Counseling
- Collaborative Team Player
Training
Capella Learning Academy
Affiliations
Advisory Board Committee Member- Engineering 04/2017 to CURRENT Southwest Tennessee Community College | Memphis, TN
- Serve as advocate and ambassador for organization by fully engaging, identifying and securing resources and partnerships to advance mission of SWTCC.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Research potential local, regional and national funders and assisted in relationship building.
- Review and Discuss ABET Accreditation to ensure program curriculum is in line with state policies.
- Focus teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
Timeline
CCTE Web Design Instructor
MELROSE HIGH SCHOOL
2023.10 - Current
Information Technology Professor
Arkansas State University
2022.08 - Current
Information Technology Faciliator
Bethel University
2018.01 - Current
Campus Director-Part Time
American National University
2016.05 - 2019.12
Telecommunications Specialist
MLGW
2005.11 - 2023.09
Doctor of Education - Educational Leadership
Arkansas State University
Master of Science - Engineering Technology
University of Memphis
Master of Arts - Information Technology
Webster University
Bachelor of Science - Business Management
Park University
Associate of Applied Science - Civil Engineering
Southwest Tennessee Community College
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