Keenan Hendricksen
Florence,MT
Overview
12
12
years of professional experience
Work History
Assistant Ranch Manager
Whitetail Ranch
Florence, MT
06.2014 - 01.2017
- Supported staff training on safety protocols and equipment handling to enhance workplace efficiency.
- Monitored ranch activities, documenting procedures to maintain compliance with industry regulations.
- Coordinated maintenance of ranch facilities, ensuring operational readiness and safety standards were met.
- Fostered teamwork among staff members, promoting a positive work environment while achieving operational goals.
- Communicated effectively with the Ranch Manager regarding daily operations, challenges, and potential opportunities for improvement.
- Increased overall productivity with regular maintenance of ranch equipment and facilities.
- Evaluated employee performance regularly, providing constructive feedback aimed at enhancing individual skillsets.
- Mentored junior staff members, fostering professional growth within the team.
- Oversaw irrigation systems installation and repairs, guaranteeing optimal water distribution across the property.
Outside Sales Representative
Mountain Supply Company
Missoula, MT
08.2023 - Current
- Developed relationships with a wide range of contractors to understand needs and provide personalized inventory.
- Conducted product trainings for potential and current customers.
- Worked with marketing and business development team to create target outreach and territory growth.
- Managed customer inquiries, purchase orders, accounts, and diagnostics, providing timely response with precise answers.
- Job site training and aid on a wide range of products including septic, ground water, plumbing, heating and irrigation systems and components.
- Guide, structure and aid in design points for a wide range of products including septic, ground water, plumbing, heating and irrigation systems.
Territorial Sales Manager
Flint and Walling
Pacific Northwest
12.2022 - 08.2023
- Developed and executed sales strategies to enhance market presence within designated regions.
- Cultivated strong relationships with key clients, driving customer satisfaction and loyalty.
- Analyzed market trends and competitor activities to identify new business opportunities.
- Conducted training sessions for sales team, improving product knowledge and sales techniques.
- Collaborated with marketing to create promotional materials that align with regional strategies.
- Monitored sales performance metrics, ensuring targets were consistently met or exceeded.
- Provided insights for product development based on customer feedback and market demands.
- Demonstrated exceptional problem-solving skills in addressing complex client concerns, resulting in increased customer satisfaction and loyalty.
- Increased sales growth by implementing strategic marketing plans and fostering strong client relationships.
- Organized trade shows, events, and promotional activities to increase brand visibility within the assigned territory.
- Forecasted sales trends accurately to inform inventory management decisions and ensure timely product availability.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Researched competitor activity and used findings to develop sales growth strategies.
- Attended trade shows and industry events to promote company products and services.
- Worked with vendors and suppliers to support timely delivery of products and services.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Inside Sales Representative
Mountain Supply Company
02.2020 - 12.2022
- Exceeded sales targets through proactive customer engagement and relationship building.
- Conducted product demonstrations and provided in-depth knowledge to enhance customer understanding.
- Resolved customer inquiries and issues promptly, ensuring high levels of satisfaction and retention.
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
Contractor
RZ Construction
Florence, MT
05.2017 - 02.2020
- Operated and maintained construction tools and equipment to ensure safety and efficiency on site.
- Assisted in project planning and scheduling to meet deadlines and adhere to budget constraints.
- Collaborated with team members to execute tasks effectively, contributing to overall project success.
- Conducted quality control checks on materials and workmanship to uphold high standards of construction.
- Trained new workers in proper tool usage and safety procedures, fostering a culture of compliance.
- Streamlined processes for material handling, enhancing workflow efficiency on construction projects.
- Facilitated communication between subcontractors and supervisors, ensuring alignment on project goals and timelines.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
- Established long-term relationships with clients, resulting in increased repeat business.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
- Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
- Hired and oversaw subcontractors to meet project needs.
- Created and managed project plans, timelines and budgets.
Timeline
Outside Sales Representative
Mountain Supply Company
08.2023 - Current
Territorial Sales Manager
Flint and Walling
12.2022 - 08.2023
Inside Sales Representative
Mountain Supply Company
02.2020 - 12.2022
Contractor
RZ Construction
05.2017 - 02.2020
Assistant Ranch Manager
Whitetail Ranch
06.2014 - 01.2017