Keenan Jackson
Summary
Talented Professional with 4 years of experience and expertise in Risk Insurance and Underwriting. Strong statistical analysis, quoting and negotiating skills. Well versed in preparing insurance policies and terms to manage risk and mitigate loss.
Overview
11
11
years of professional experience
Work History
Commercial underwriter
State Farm
01.2023 - Current
- Evaluates State Farm risk of insuring commercial applicants to ensure the company is making smart financial decisions and minimizing risk
- Responsibilities include investigating commercial applicants and determining their risk level, deciding appropriate coverage amounts for applicants, and processing insurance applications.
Risk management Coordinator
LUMEN TECHNOLOGIES
01.2022 - 01.2023
- Process all Risk Management invoices for payment
- Responsible for confirming workers’ compensation class codes to are appropriately assigned
- Work with Human Resources and Real Estate to coordinate distribution of workers’ compensation postings and medical provider panels
- Coordinate filing of electronic copies of insurance policies
- Review and maintain list of active certificates of insurance recipients
- Maintain and update Risk Management intranet site as needed
- Review claim payment reconciliation reports for potential stop-pay & re-issue
- Coordinate escheatment process
- Assist with Surety Bond program
- Prepare, edit, and assist with presentations, correspondences, reports, and memos as needed
- Process expense reports for Department Head and Claims Director.
customer advocacy specialist
lumen technologies
01.2020 - 01.2022
- Provide exceptional customer service and problem resolution for customers who are utilizing our social media communication avenues (Facebook, Twitter, etc.)
- Work closely with direct management team and internal business partners to formulate responses to customer concerns/inquiries via social media.
Data Entry Specialist
Entergy
01.2018 - 01.2019
- Responsible for digitizing data for storage purposes
- Work in the administrative department of a company and the duties include collecting client information, maintaining an organized filing system, and reviewing data for completeness and accuracy.
Medicaid Analyst
University of New Orleans
01.2017 - 01.2018
- Processing of new applications for clients applying for Medicaid coverage and the processing of renewals for clients whose cases are up for renewal
- Also, speaking with clients and colleagues from other agencies who have general questions about the Louisiana Medicaid program.
hr/payroll associate
walmart inc
01.2013 - 01.2016
- Responsible for Maintaining and enhancing the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices
- Manages payroll process and performs accounting-related tasks.
Education
BACHELOR OF SCIENCE - General Studies
University of Louisiana, Monroe
12.2013
High School Diploma -
Ouachita Parish High School
05.2009
Skills
- Credit Evaluation
- Data Interpretation
- Portfolio Management
- Sales Support
- Quote Preparation
- Analytical Skills
- Team Building
- Effective Communication
- Problem-Solving
- Data Collection
- Excellent Communication
- Teamwork and Collaboration
- Developing Policies
- Loss Protection
- Documentation
- Application Review
- Attention to Detail
- Active Listening
- Loss Prevention
- Multitasking
- Task Prioritization
- Adaptability
- Decision-Making
- Reliability
- Time Management Abilities
- Renewing Policies
- Quoting and Pricing Policies
- Written Communication
- Negotiation Proficiency
- Interpersonal Skills
- Professional Demeanor
- Analytical Thinking
- Time Management
- Analyzing Data
- Professionalism
- Continuous Improvement
- Organizational Skills
- Influencing Business Growth
- Managing Risk
- Risk Management
- Adaptability and Flexibility
- Relationship Building
- Goal Setting
- Risk Assessment
- Problem-Solving Abilities
- Policy Development
- Interpersonal Communication
- Self Motivation
- Business Development
- Problem-Solving Aptitude
- Team Collaboration
Hobbies and Interests
- Volunteering
- Singing & Playing piano
- Reading & Writing music
- Nutrition & Exercise
Volunteer Experience
- Held a volunteer position as an organizer at my church’s feeding program. Handled organizing duties including staffing and distribution.
- Developed a business website/blog with 250+ pages.
- Designed logo for my church youth department.
- Managed online ads to announce regular events and fundraising drives.
- Worked with 70+ team members to produce creative, efficient solutions with local NAACP.
Timeline
Commercial underwriter
State Farm
01.2023 - Current
Risk management Coordinator
LUMEN TECHNOLOGIES
01.2022 - 01.2023
customer advocacy specialist
lumen technologies
01.2020 - 01.2022
Data Entry Specialist
Entergy
01.2018 - 01.2019
Medicaid Analyst
University of New Orleans
01.2017 - 01.2018
hr/payroll associate
walmart inc
01.2013 - 01.2016
BACHELOR OF SCIENCE - General Studies
University of Louisiana, Monroe
High School Diploma -
Ouachita Parish High School
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