Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Keenan Mancho

Stockton,CA

Summary

Seeking a challenging position as an On-Site Key Manager where I can utilize my exceptional organizational and communication skills to effectively manage and maintain residential properties, as well as provide exceptional customer service to tenants. I am dedicated to ensuring the smooth operation of apartment complexes and creating a positive living environment for residents.

Overview

8
8
years of professional experience

Work History

Driver

Uber
12.2023 - Current
  • Provided safe and efficient transportation services to passengers across various locations.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Followed all relevant traffic laws and safety regulations.

Front Desk Associate / Night Audit

Choice Hotels
04.2022 - 12.2023
  • Provided exceptional customer service by assisting guests with check-in, check-out, and inquiries.
  • Handled high-pressure situations calmly, maintaining professionalism at all times.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.

Amazon Delivery Driver

Coastal Concord Logistics, LLC
10.2019 - 08.2021
  • Delivered packages to customers' homes in a timely and professional manner.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.

Valet Attendant / Night Auditor

Towne Park, Ltd
03.2017 - 10.2019
  • Managed overnight valet operations, ensuring the security and safety of guests' vehicles.
  • Handled end-of-day reports, drawer balance and night audit.
  • Streamlined night audit processes for increased accuracy and timely financial reporting.

Loss Prevention Officer

Berkeley Bowl Marketplace
08.2016 - 03.2017
  • Completed incident reports and activity logs for accurate, current records.
  • Patrolled store premises to detect and prevent shoplifting and security breaches.
  • Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
  • Conducted daily store walk-throughs to identify potential security risks.

Education

Bachelor of Science - Psychology

Peru State College
Peru, NE
05.2019

Skills

  • Customer Service
  • Communication
  • Compliance
  • Collaboration and Teamwork
  • Time Management
  • MS Office

Languages

Spanish
Native or Bilingual
Portuguese
Elementary

Timeline

Driver

Uber
12.2023 - Current

Front Desk Associate / Night Audit

Choice Hotels
04.2022 - 12.2023

Amazon Delivery Driver

Coastal Concord Logistics, LLC
10.2019 - 08.2021

Valet Attendant / Night Auditor

Towne Park, Ltd
03.2017 - 10.2019

Loss Prevention Officer

Berkeley Bowl Marketplace
08.2016 - 03.2017

Bachelor of Science - Psychology

Peru State College
Keenan Mancho