Keendra Riley

• Enhanced order accuracy by carefully picking and packing items per customer specifications.
• Pulled orders quickly to maintain demanding productivity goals.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
• Collaborated with team members to ensure timely completion of orders during peak demand periods.
• Excellent communication skills, both verbal and written.
• Verified product quantity and quality to determine accuracy of orders and reduce errors.
• Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
• Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
• EmContributed to a positive work environment by maintaining open communication with colleagues and assisting team members as neededem.
• Demonstrated adaptability by cross-training in multiple departments to better support overall operations during peak periods or staff shortages.
• Contributed to a safe working environment by adhering to OSHA guidelines, reporting hazards promptly, and participating in safety meetings.
• Met daily targets consistently through focused work ethic, attention to detail, and effective communication with supervisors regarding any obstacles encountered during picking processes.
• Assisted in training new Pick Ambassadors on company policies, safety protocols, and best practices to ensure efficient onboarding.
• Reduced fulfillment errors by carefully following picking procedures and double-checking picked items.
• Picked and packed order items.
• Kept work areas neat, clean and free from debris.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
• Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

• Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
• Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Tracked substitutions and informed customers of changes.
• Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
• Helped customers locate products and checked store system for merchandise at other sites.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.

• Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
• Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
• Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.

employee of the month june and november

• Established effective sales strategies that drove store traffic during key holiday seasons such as Valentine''s Day, Mother''s Day, and Christmas.
• Optimized workflow within the department by utilizing appropriate task delegation methods amongst team members.
• Delivered exceptional customer service by handling inquiries promptly while effectively addressing concerns or complaints when necessary.

• I cooked, clean, and managed from time to time, i also worked in produce, meat, and helped in pets and chemical.stocked and refill products
• Stocked and replenished merchandise according to store merchandising layouts
• Priced merchandise, stocked shelves and took inventory of supplies
• Alerted customers to upcoming sales events and promotions
• Trained [Number] new sales associates each quarter
• Handled all customer relations issues in a gracious manner and in accordance with company policies
• Verified that all customers received receipts for their purchases
• Followed merchandising guidelines to present visually appealing displays
• Worked with the management team to implement the proper division of responsibilities.

• Supervised and directed all merchandise and shipment processing
• Actively pursued personal learning and development opportunities.