Keenet Pyne
St. Ann,Jamaica
Summary
To find employment within an organization that will allow me to show my talents, people skills, enthusiasm and innovativeness to build and improve the organization while ensuring that all customers/clients are satisfied.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Housekeeper
Big Cedar Lodge Resort
Missouri
05.2024 - 12.2025
- Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing, cleaning window tracks, making beds.
- List of vacant rooms that required housekeeping attention before the arrival of there next occupants.
- Handled guest complaints concerning housekeeping service and referred problems to management for adjustment.
Housekeeper
Homewood Suites by Hilton Resort
Virginia
11.2023 - 12.2023
- Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing, cleaning window tracks, making beds.
- List of vacant rooms that required housekeeping attention before the arrival of there next occupants.
- Handled guest complaints concerning housekeeping service and referred problems to management for adjustment.
Housekeeper
Ocean Coral Spring Hotel
04.2022 - 04.2023
- Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing, cleaning window tracks, making beds.
- List of vacant rooms that required housekeeping attention before the arrival of there next occupants.
- Handled guest complaints concerning housekeeping service and referred problems to management for adjustment.
- Replenished guest supplies and amenities.
Tourguide
Waterland
03.2018 - 12.2020
- Guide potential guest around the waterpark, provided information on a wide variety of programs and services that we offered through the water park.
- Operate ticket counter answer phone and schedule reservations.
- Ensure that all customer enjoyed their tour.
Housekeeping
Melia Braco Village Resort
05.2016 - 09.2018
- Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing, cleaning window tracks, making beds.
- List of vacant rooms that required housekeeping attention before the arrival of there next occupants.
- Handled guest complaints concerning housekeeping service and referred problems to management for adjustment.
- Replenished guest supplies and amenities.
Waitress & Bartending
The Roxborough Restaurant and Bar
05.2014 - 08.2016
- Making menu recommendations, answering question and sharing additional information to restaurant patrons.
- Thanked guests for support and encouraged them while leaving to return.
- Collecting payment, using the card machine and POS system.
Housekeeping
Sandcastles Resort
02.2006 - 08.2009
- Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing, cleaning window tracks, making beds.
- List of vacant rooms that required housekeeping attention before the arrival of there next occupants.
- Handled guest complaints concerning housekeeping service and referred problems to management for adjustment.
- Replenished guest supplies and amenities.
Waitress and Bartending
Turtle Tower Restaurant and Bar
04.2002 - 07.2004
- Making menu recommendations, answering question and sharing additional information to restaurant patrons.
- Making special drinks recommendations.
- Thanked guests for support and encouraged them while leaving to return.
Education
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St Monica’s College
01.2005
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Grace Cashiering School
01.1997
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Marcus Garvey Technical High
01.1996
Skills
- Problem Solving Skill
- Flexibility
- Communication Skills
- Teamwork
- Organization Skills
Certification
St Monica’s Certificate in Housekeeping
Timeline
Housekeeper
Big Cedar Lodge Resort
05.2024 - 12.2025
Housekeeper
Homewood Suites by Hilton Resort
11.2023 - 12.2023
Housekeeper
Ocean Coral Spring Hotel
04.2022 - 04.2023
Tourguide
Waterland
03.2018 - 12.2020
Housekeeping
Melia Braco Village Resort
05.2016 - 09.2018
Waitress & Bartending
The Roxborough Restaurant and Bar
05.2014 - 08.2016
Housekeeping
Sandcastles Resort
02.2006 - 08.2009
Waitress and Bartending
Turtle Tower Restaurant and Bar
04.2002 - 07.2004
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St Monica’s College
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Grace Cashiering School
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Marcus Garvey Technical High