Summary
Overview
Work History
Skills
Timeline
Generic

Keenin Godwin

Orlando

Summary

Outgoing Person who continues to elevate guest expectations by offering world-class service while promoting exciting amusement events and attractions. Offering proven guest service and cash handling experience in fast-paced environment to facilitate fun activities and food and beverage support. Performs shift requirements in adherence to rules and safety procedures. Organized and a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. And to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Dishwasher

Jason's Deli
12.2018 - 01.2019
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Reduced dish breakage by carefully handling delicate items during the washing process.
  • Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.

Cashier

Walmart
03.2019 - 08.2019
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Tour Guide

Disney World
06.2021 - Current
  • Enhanced visitor experience by providing engaging and informative tours of various attractions.
  • Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
  • Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
  • Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.

Archery Instructor

Walt Disney World Resort
06.2021 - Current
  • Improved students'' archery skills by providing clear instruction and demonstrating proper techniques.
  • Enhanced safety measures for all participants by conducting thorough equipment inspections and enforcing strict adherence to rules and regulations.
  • Designed engaging and dynamic lesson plans tailored to individual needs, ensuring personalized learning experiences.
  • Developed rapport with each student, fostering a supportive and encouraging environment for skill development.

Rental Sales Agent

Walt Disney World Resort
06.2021 - Current
  • Increased customer satisfaction by providing excellent service and addressing client needs promptly.
  • Maximized revenue by recommending appropriate rental products and upselling services to customers.
  • Maintained a high level of professionalism, ensuring positive experiences for clients during interactions.
  • Processed rental transactions accurately, ensuring timely billing and minimal discrepancies.

Attractions Operator

Universal Studios
05.2022 - Current
  • Enhanced guest experience by operating attractions safely and efficiently.
  • Maintained attractions in optimal condition through regular inspections and thorough cleaning routines.
  • Ensured the safety of all guests by closely monitoring attraction operations and responding quickly to any issues or concerns.
  • Contributed to a positive work environment by collaborating effectively with team members and supervisors.

Skills

  • Safety Procedures
  • Ordering Knowledge
  • Safety Policies
  • Issue Resolution
  • Guest Flow
  • Operational Procedures
  • Ride Operation
  • Customer Service
  • Customer Satisfaction
  • Safety Training
  • Machine Operations
  • Suggestive Selling
  • Providing Feedback
  • Store Opening and Closing
  • Time Management
  • Small Group Instruction
  • Critical Thinking
  • Class Coordination

Timeline

Attractions Operator

Universal Studios
05.2022 - Current

Tour Guide

Disney World
06.2021 - Current

Archery Instructor

Walt Disney World Resort
06.2021 - Current

Rental Sales Agent

Walt Disney World Resort
06.2021 - Current

Cashier

Walmart
03.2019 - 08.2019

Dishwasher

Jason's Deli
12.2018 - 01.2019
Keenin Godwin