Jason Janovitch
Yakima,WA
Summary
Dynamic leader with proven success at Electric Cloud Vape Supply and Lounge, enhancing store profitability and customer satisfaction through innovative sales strategies and exceptional team leadership. Expert in inventory management and customer service, I excel in creating engaging store environments that boost sales and foster strong client relationships. Passionate about mentoring staff to exceed performance goals.
Overview
7
7
years of professional experience
Work History
Store Manager
Electric Cloud Vape Supply and Lounge
01.2018 - 06.2023
- Assisted with hiring, training and mentoring new staff members.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Sales Manager
Xtreme Hair Extensions and Hair Supply
01.2016 - 01.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Attended industry events and conventions to expain sales opportunities.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
Education
Batchlors Of Social Work - Medical Social Work
Heritage University
Toppenish, WADiploma -
Davis High School
Yakima Wa Associate Of Applied Business - Buisness Marketing
Yakima Valley Community College
Yakima, WA06.2004
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Training and mentoring
- Store Opening and Closing
- Team Leadership
- Friendly and Positive
- Outstanding communication skills
- Team leadership and coaching
- Inventory Management
- Store Merchandising
- Cash Management
- Retail Inventory Management
- Shift Scheduling
- Employee Training
- Inventory Control
- Recruitment and hiring
- POS Systems
- Goals and performance
- Team motivation
- Policies and Procedures
- Store displays
- Staff Supervision
- Sales expertise
- Relationship building and management
- Strategic thinker
- Sales Strategies
- Loss Prevention
- Advertising and marketing
- Personnel development
- Marketing and Promotions
Accomplishments
1st place winner at the
Delta epsilon chi international marketing conferance
Timeline
Store Manager
Electric Cloud Vape Supply and Lounge
01.2018 - 06.2023
Sales Manager
Xtreme Hair Extensions and Hair Supply
01.2016 - 01.2018
Batchlors Of Social Work - Medical Social Work
Heritage University
Diploma -
Davis High School
Associate Of Applied Business - Buisness Marketing
Yakima Valley Community College
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