Keerthana Dhanasekaran
Holly Springs,NC
Summary
Detail-oriented and customer-focused professional with strong communication, problem-solving, and organizational skills. Experienced in handling client interactions, coordinating tasks, and maintaining accuracy in fast-paced environments. Highly motivated to build a career in financial services and committed to delivering excellent customer experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Faculty & Academic Coordinator
Vysya Institute of Managemant Studies
06.2010 - 04.2014
- Maintained accurate daily records and documentation, ensuring data integrity and timely updates.
- Handled multiple responsibilities in a fast-paced environment with strong attention to detail
- Organized schedules, records, and documentation efficiently
- Resolved concerns calmly and professionally, improving overall satisfaction
- Supported team members and contributed to a positive working environment
- Provided one – to-one support, demonstrating strong communication and client advisory skills
- Provided customer support and handled inquiries via phone/email
- Assisted in coordinating day-to-day operations and workflow
Education
Master of Science - Computer Technology
Anna University
INDIA04-2010
Skills
- Customer Service & Client Support
- Communication (Phone, Email, In-person)
- Problem Solving & Conflict Resolution
- Data Entry & Documentation
- Time Management & Multitasking
- Team Collaboration
- Basic Financial Awareness (Mutual Funds, Retirement Accounts – learning)
Certification
- Basic Financial Markets (Self-learning / online)
- Willing to pursue: Series 7 License/ Series 63 License
Timeline
Faculty & Academic Coordinator
Vysya Institute of Managemant Studies
06.2010 - 04.2014
Master of Science - Computer Technology
Anna University
Additional Strengths
- Quick learner with strong adaptability
- High level of patience and empathy
- Strong work ethic and reliability