KEERTHI MIRANDA
Beaverton
Summary
WFM consultant with expertise in Legion implementations and configurations, enhancing operational efficiency through effective demand forecasting and labor modeling. Collaborated with cross-functional teams to ensure seamless system integration, driving user adoption and optimizing employee experiences during transitions.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Legion WFM Consultant
IKEA
05.2025 - Current
- Partnered with Product Management teams to analyze business requirements and translate them into technical solutions.
- Facilitated project phases including UAT, cutover, and hyper-care activities to ensure smooth transitions and successful implementations.
- Supported validation, testing, and rollout activities for Enhancement Requests (ERs) and quarterly upgrades within Legion cloud systems.
- Authored comprehensive test scripts across all Legion WFM modules like scheduling, Time keeping, Accruals, Labor Model, Demand drivers ensuring full coverage and accuracy.
- Delivered structured training sessions to business and operational teams, improving user adoption and system understanding across multiple user roles and access levels.
- Performed end -to- end configuration workbook analysis, detecting discrepancies and driving corrections to maintain data accuracy across modules.
- Executed end-to-end validation of 70+ Enhancement Requests (ERs), performing detailed configuration checks, validating business requirements, and reporting defects with clear reproduction steps.
- Conducted detailed knowledge transfer sessions on Legion WFM functionalities, including configuration, scheduling, forecasting, labor modeling, timekeeping, and enhancement request validation, enabling team members to effectively support project deliverables.
- Provided team leadership and delivery oversight by coordinating tasks, prioritizing activities, resolving blockers, and ensuring successful completion of Legion WFM configuration, testing, and enhancement deliverables.
Legion WFM Engineer
CONVERSE
08.2023 - 04.2025
- Collaborated with Product Management and Operations teams to gather detailed requirements through discovery sessions, ensuring alignment between business needs and technical solutions for the Legion Workforce Management system implementation.
- Configured and customized system components, including templates for operating hours, Schedule Policy Groups (SPG), Meal and Rest policies, and Time Off Management (TOM), to enhance scheduling processes and maintain regulatory compliance.
- Conducted comprehensive testing across various scenarios, including SPG configurations, Meal and Rest policies, Time Off compliance, and Predictable Scheduling regulations across North America, ensuring the system adhered to all local and national compliance standards.
- Managed data uploads and integrations using SFTP for User Acceptance Testing (UAT), validating integration of Time Off Import and Schedule Export functionalities with external systems for accurate data flow and process automation.
- Collaborated with product teams to support system integration testing (SIT), addressing any integration issues and ensuring smooth deployment of updates and fixes. Provided post-deployment support to ensure ongoing system stability and performance.
- Supported and enhanced Legion Workforce Management global scheduling solution, including Volume Forecasting, Labor Optimization, and Advanced Scheduling features, to improve demand forecasting accuracy, employee availability, and policy adherence.
- · Assisted in reviewing schedules, validating staffing coverage, and publishing weekly or bi-weekly schedules through the Legion web portal and mobile application.
Consultant - Workday
NIKE
04.2023 - 07.2023
- Spearheaded data extraction efforts, gathering detailed information and overseeing creation and quality control of data gathering workbooks, ensuring accuracy and completeness in data collection.
- Analyzed business requirements and developed comprehensive crosswalk mappings between SAP and Workday systems, facilitating seamless data integration and ensuring efficient system synchronization.
- Led data conversion processes, collaborating closely with data analysts to oversee data migration and transformation, ensuring high-quality standards were maintained throughout the process.
- Collaborated with business units to design and implement processes for monitoring, measuring, and reporting compliance data, enhancing visibility and accountability.
- Conducted post-load data validation within Workday, checking for accuracy, consistency, and completeness to confirm correct integration and operational readiness.
Business Analyst
Royal Bank of Scotland
06.2010 - 12.2014
- Issued, advised, and amended Import and Export Letters of Credit (LCs) for over 100 clients across multiple regions, including Australia, Japan, Thailand, Singapore, Hong Kong, Indonesia, and India, ensuring smooth international trade operations.
- Prepared and processed LC applications and amendments in strict accordance with global trade policies such as UCP 600 and ISP98 guidelines.
- Collaborated with international clients to ensure timely closure of payment transactions, facilitating cross-border trade and reinforcing client relationships.
- Verified and audited Import and Export LCs, including bank-to-bank reimbursements and amendments, to ensure all terms and conditions were met.
- Reviewed client accounts to identify risks related to fraud, non-payment, or discrepancies, enhancing the integrity of trade transactions.
- Enhanced client interactions in trade services by implementing feedback mechanisms, resulting in improved service delivery.
Education
Master of Business Administration -
Bachelor of Commerce -
Skills
- Enhancement Requests
- Legion Reports
- Legion Smart Templates
- Legion Scheduling & Optimization
- Legion Forecasting
- Labor Modeling
- Time & Attendance management
- Accrual management
- Gathering and documenting business requirements
- Functional specifications
- User stories
- Proposal preparation
- Project planning
Accomplishments
- Gold medal and University topper - MBA
Certification
- Certified Legion WFM Administrator – Legion Technologies
Completed comprehensive Legion WFM training
Integrations & Job Management
Reporting, Data Extraction & Analytical Views
Smart Templates Configuration
Scheduling & Optimization
Forecasting and Labor Modeling
Trained in Work day
Timeline
Legion WFM Consultant
IKEA
05.2025 - Current
Legion WFM Engineer
CONVERSE
08.2023 - 04.2025
Consultant - Workday
NIKE
04.2023 - 07.2023
Business Analyst
Royal Bank of Scotland
06.2010 - 12.2014