Dedicated professional combining phonics knowledge and technical support experience. Proven ability to communicate effectively and patiently guide students and clients through challenges. I would like to support students from my current location (USA).
Overview
11
11
years of professional experience
Work History
Phonic Certified
Class Monitor
Chennai
03.2026 - 03.2026
Technical Support Engineer
Tata Consultancy Services
Chennai
03.2016 - 12.2017
Provided technical support for software and hardware issues, ensuring timely resolutions for client inquiries.
Assisted in training new employees on technical support protocols and customer service best practices.
Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Teacher
Velammal Educationa Trust ,Padappai
Padappai,Kanchipuram ,Chennai
01.2015 - 12.2015
Evaluated student performance through assessments and provided constructive feedback.
Teaching students under the age of 4.Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Attended workshop on Phonics (2015).
Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Records Specialist at Government of New Brunswick Department of Transportation and InfrastructureRecords Specialist at Government of New Brunswick Department of Transportation and Infrastructure