Summary
Overview
Work History
Education
Skills
Websites
Certification
Projects
Timeline
Generic

Keerthi Priya Nallamekala

Kent,OH

Summary

Experienced Custom Software Engineering professional with over 1+ year of hands-on experience in Application Development and Client Collaboration. Accomplished in gathering requirements, developing tailored solutions, and executing comprehensive test plans. Proficient in Salesforce configuration and workflow development. Demonstrated success in reducing software implementation time by 30%, showcasing a commitment to achieving outstanding outcomes.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Custom Software Engineering Analyst

Accenture
Hyderabad
12.2022 - 08.2023
  • Analyzed requirements, prioritizing user experience, security, functionality, and performance, leading to reduced development time. Implemented comprehensive test plans to ensure software met stringent standards, decreasing post-implementation issues.
  • Provided exceptional client support during implementation and maintenance, exceeding SLA expectations by addressing inquiries and resolving issues within 24 hours.
  • Partnered with a diverse team of professionals across various functions to implement innovative solutions, thereby driving continuous improvement and enhancing overall team performance.

Application Development Associate

Accenture
Hyderabad
10.2021 - 12.2022
  • Executed job requests and assignments with precision and efficiency, meeting or exceeding established standards and estimates.
  • Proficiently managed Salesforce configurations, enhancing security by 20% and optimizing workflows to streamline processes and reduce manual effort.
  • Optimized Salesforce workflows, creating custom Reports and Dashboards to enhance data visualization effectiveness by 25% and streamline processes, reducing manual effort.
  • Managed incident resolution and service requests within SLA using the ServiceNow platform, minimizing client disruption and ensuring high satisfaction levels.

Education

Masters in Business Analytics -

Kent State University
Kent, OH
12-2024

Bachelor of Technology -

Vignan's Lara Institute of Technology and Science
07.2021

Skills

  • Python
  • R
  • SQL
  • MangoDB
  • SOQL
  • APEX
  • Excel
  • Power BI
  • Tableau
  • IT Service Management
  • Incident Management
  • Change Management
  • Jira
  • Business Process Modelling
  • Machine Learning

Certification

  • Recognized for exceptional project performance
  • Certified Salesforce Administrator
  • Qualified Salesforce CPQ specialist
  • Attained Stream Training and Assessment in Tech Expressway Program
  • Achieved Python - Udemy
  • Completed Deep Learning with Python - DataCamp
  • Obtained Introduction to Salesforce - Udemy

Projects

Vignan'surity, and user adoption throughout the project lifecycle., Implemented automation rules, approval processes, and custom reports in Salesforce to enhance sales operations, improve data visibility, and drive business insights., Trained and supported end users on Salesforce functionality, resulting in increased user satisfaction, productivity, and system utilization., Responsible for managing user accounts, profiles, permissions, and data access settings to ensure data security and compliance with company policies.

Timeline

Custom Software Engineering Analyst

Accenture
12.2022 - 08.2023

Application Development Associate

Accenture
10.2021 - 12.2022

Masters in Business Analytics -

Kent State University

Bachelor of Technology -

Vignan's Lara Institute of Technology and Science

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Keerthi Priya Nallamekala