Keesha Frazier
Philadelphia,PA
Summary
Dedicated 5-star winner housekeeper, experienced in housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming, and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.
Overview
12
12
years of professional experience
Work History
Housekeeper
The Ritz Carlton Philadelphia
Philadelphia, Pennsylvania
01.2015 - Current
- Maintained high standards of cleanliness in guest rooms and public areas.
- Ensured timely replenishment of supplies and amenities for guest satisfaction.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Reported maintenance issues promptly to ensure a safe environment for guests.
- Adhered to safety protocols while using cleaning equipment and chemicals.
- Assisted in training new staff on housekeeping procedures and best practices.
- Provided customer service by addressing guest requests promptly and courteously.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept scrubbed and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up room
- Used cleaning chemicals following proper guidelines.
- Emptied trash throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained and organized cleaning supplies stock.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Responded to requests from guests regarding housekeeping needs.
- Disinfected telephones, light switches and other frequently touched objects.
- Reported any maintenance issues or damage to supervisors immediately.
Housekeeper
Best Personnel
Philadelphia, Pennsylvania
11.2013 - 01.2015
- Executed basic housekeeping tasks across various facilities including hospitals, hotels, schools, and offices.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Vacuumed floors and dusted
- Swept and damp-mopped private stairways and hallways.
Education
High School Diploma -
West Catholic High
Philadelphia, PA06-1991
Skills
- Cleaning protocols
- Linen management
- Safety compliance
- Supply inventory
- Equipment use
- Guest relations
- Maintenance reporting
- Attention to detail
Accomplishments
Won 5 Star Employee 4 times & Nominated 5 times
Timeline
Housekeeper
The Ritz Carlton Philadelphia
01.2015 - Current
Housekeeper
Best Personnel
11.2013 - 01.2015
High School Diploma -
West Catholic High
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