Keesha Gantt
Norwalk,CT
Summary
Adept at crafting high-quality cocktails and delivering exceptional customer service, I significantly enhanced customer satisfaction at Grill 2 Restaurant. My expertise in mixology and strong multitasking abilities, coupled with a team player attitude, ensured smooth bar operations and positive team dynamics. I excel in maintaining cleanliness and providing responsible alcohol service, consistently meeting high-volume demands with professionalism.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
Grill 2
06.2020 - 07.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of shift.
- Maintained a clean bar at all times keeping bottles in order, keeping counters dry and clean.
- Efficiently opened or closed the bar according to establishment procedures, ensuring preparedness for each shift.
- Performed opening and closing duties setting up the bar, preparing garnishes, cleaning, mopping, wiping bottles down, preparing cash drawers, sales reports, putting in tips, wiping counters & taking inventory.
Bartender
Evaritos Restaurant
04.2019 - 09.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
Qualified Bartender - Bartending
Diageo
Norwalk, CT03.2017
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and Tolerance
- Outgoing Personality
- Engaging personality
- Cleanliness and hygiene
- Customer service expertise
- Organizational ability
- Responsible Alcohol Service
- Menu Memorization
- Food Service
- Wine and liquor knowledge
- Basic accounting
- Garnishing Drinks
- Mixology
- Maintaining a clean bar
- Honest and Dependable
- Responsible Serving
- Collaboration and Teamwork
- Fluency in Language
- Service-oriented mindset
- Able to stand Number hours
Languages
Spanish
Elementary
Certification
Qualified Bartender
Timeline
Bartender
Grill 2
06.2020 - 07.2023
Bartender
Evaritos Restaurant
04.2019 - 09.2020
Qualified Bartender - Bartending
Diageo
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