Keesha Parks

• Provided counseling in individual and couples sessions to support individuals in overcoming dependencies, adapting to life changes, and facilitating personal growth.
• Taught clients anger management techniques, relaxation skills, impulse control, social skills, and emotional coping skills.
• Collected information about clients through interviews and observation.
• Collaborated with site Supervisor to develop treatment plans.
• Assessed patients for risk of suicide attempts or harmful behavior toward others.
• Modified treatment activities or approaches as needed to comply with changes in clients' status.
• Prepared and maintained required treatment records and reports.
• Maintained confidentiality of records relating to clients' treatment.
• Referred patients or clients to community resources.

● Serve as primary point of contact for students, parents, and staff of college departments in accurately receipting, recording, refunding, and balancing tuition payments and college revenues
● Advise students, parents, faculty and staff of available payment options, policies and procedures related to the Bursar's office and other related departments
● Refer students in need of campus or community resources (financial, academic, mental wellness) to the appropriate department to facilitate assistance for the specific hardship
● Provide assistance, guidance and training for new employees on departmental compliance regulations via a self-constructed instructional manual