Keesha Stricklin

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Managed customer inquiries and complaints in polite and professional manner.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Verified accuracy of all deliveries against order forms.
• Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
• Maintained strong relationships with clients through proactive communication and personalized service.
• Expedited deliveries to meet customer deadlines and requirements.
• Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
• Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
• Inspected and maintained delivery vehicles regularly to keep in safe working order.
• Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
• Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
• Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
• Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
• Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
• Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
• Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
• Contributed to environmental sustainability by following eco-friendly driving practices.
• Maintained clean and safe vehicle, contributing to positive image of company.
• Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
• Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
• Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
• Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
• Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
• Fostered strong relationships with customers, leading to increased loyalty and repeat business.
• Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
• Enhanced team knowledge by sharing best practices for navigation and time management.
• Enhanced customer trust by providing courteous and professional service during deliveries.
• Supported positive customer experience by resolving delivery issues promptly and effectively.
• Improved delivery accuracy by diligently checking orders before departure.
• Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
• Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
• Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
• Strengthened company reputation through polite and friendly interactions with customers during deliveries.
• Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
• Determined quickest and safest routes for delivery by using effective planning and organizational skills.
• Successfully avoided time delivery delays by carefully planning best routes.
• Documented mileage, deliveries, pickups, customer issues and damages.
• Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
• Loaded and unloaded various delivery vehicles with correct order and balancing.
• Drove truck in urban and rural areas to expertly make high volume of deliveries.
• Fostered positive working relationships with regular customers.
• Minimized company liability and risks to loads by obeying traffic laws.
• Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
• Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
• Kept detailed records of deliveries and money received from customers.
• Identified mechanical issues, completed basic repairs and reported serious concerns to management.

Home pet sitting for not only friends but also neighbors and other clients that I was able to touch base with and get to know over Facebook. I used my skills as a veterinary technician, medications planner, and nutritional supervising to my full advantage in not only pet sitting but also duties such as feces removal, screening for pets needs with urinary health and diagnosing intestinal worm infections, and treatment for fleas and heartworm prevention.

• Improved customer satisfaction by consistently delivering orders on time and with accuracy.
• Verified orders prior to completing deliveries to avoid customer complaints.
• Maintained a clean driving record, ensuring safe and responsible transportation of food items.
• Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
• Processed payments by accepting cash, checks and credit and debit card payments.
• Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
• Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
• Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
• Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
• Provided exceptional customer service through courteous interactions and professional communication while handling transactions.
• Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
• Kept delivery vehicle clean and neat to maintain company's professional reputation.
• Collaborated with restaurant staff to streamline order processes and improve overall efficiency during busy periods.
• Maintained a professional appearance, ensuring that personal grooming and uniform standards were in compliance with company policies.
• Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
• Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
• Anticipated customers' questions and complaints and skillfully handled concerns.
• Assisted new drivers with training and orientation procedures, offering guidance on best practices for efficient deliveries and reliable customer service.
• Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
• Showcased adaptability by adjusting delivery routes based on traffic conditions or customer preferences, optimizing order fulfillment times.
• Contributed to positive online reviews by delivering exemplary service, leading to increased customer loyalty and repeat business.
• Exceeded company expectations for prompt deliveries, resulting in increased repeat business from satisfied customers.
• Continually updated management regarding any potential delays or complications encountered during deliveries, allowing for proactive resolutions where possible.
• Maintained organized, safe and clean work areas and complied with company safety and security standards.
• Demonstrated initiative by learning menu offerings and ingredients to better assist customers with inquiries and special requests.
• Adhered to strict safety standards while transporting perishable food items, ensuring that all products arrived at their destination in optimal condition.
• Contributed to a positive team environment by effectively communicating with coworkers regarding order statuses and customer concerns.
• Performed routine vehicle maintenance checks to ensure optimal performance on delivery routes, reducing downtime due to mechanical issues.
• Served customers promptly by smoothly collecting and delivering high volume of orders.
• Collaborated with customer service teams and management to resolve order issues or customer complaints.
• Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
• Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
• Followed traffic laws during delivery for safety of pedestrians and other vehicles.
• Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
• Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
• Addressed issues and resolved customer complaints to establish trust and reliability.
• Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
• Developed and maintained professional relations between customer, store personnel, and company.
• Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
• Assisted with sorting and organizing stockroom items.
• Delivered orders to customers to drive full satisfaction.
• Operated delivery vehicles safely and efficiently.
• Stocked shelves and loaded orders to prepare deliveries.
• Processed payments, made change, and provided receipts.
• Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
• Maintained positive relationships with customers to promote continued business opportunities.
• Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
• Immediately addressed problems with customers to promote speedy resolution.
• Developed strong customer base through efficient and reliable service.
• Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
• Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
• Completed daily pre- and post-trip vehicle inspections.
• Processed customer payments and kept accurate financial records.
• Maintained records of sales and customer information to support accuracy.

• Handled daily financial transactions at the library, including collecting fines and fees for overdue materials, ensuring accurate recordkeeping.
• Developed informative displays highlighting various aspects of the library''s collection, attracting patron interest and increasing circulation rates.
• Achieved successful resolution of patron concerns by providing courteous customer service at all times.
• Implemented effective strategies for maintaining quiet study areas within the library environment, benefiting all users seeking focused workspaces.
• Maintained an inviting atmosphere by ensuring a clean and well-organized library space.
• Provided valuable assistance to students working on assignments, improving their research skills and overall academic performance.
• Streamlined check-in/check-out processes for increased efficiency, resulting in shorter wait times for patrons.
• Enhanced patron satisfaction by assisting with research inquiries and recommending appropriate resources.
• Improved library organization by cataloguing and shelving materials in a timely manner.
• Supported the development of the library collection by assessing needs and making informed purchasing recommendations.
• Promoted library services through community outreach efforts such as presentations at local schools and organizations, increasing public awareness and use of available resources.
• Organized library shelves, materials and equipment in clear, alphabetized order.
• Handled check-in and check-out process of library books and materials at circulation desk.
• Placed books on proper shelves when returned to circulation.
• Answered patron questions in-person or by phone regarding library services and resources.
• Monitored library environments to maintain safe, hazard-free settings.
• Stayed up-to-date on library policies and procedures to smoothly enforce standards.
• Maintained secure environment by monitoring visitors at front desk.
• Kept library shelves and printed materials well-stocked and organized according to established system.
• Catalogued and sorted books and library materials.
• Organized and maintained detailed records on equipment use, materials logs and circulation activities.
• Located desired customer items through interlibrary loan system and coordinated deliveries.
• Communicated with other local and regional branches to locate materials for inter-library loans.

• Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
• Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
• Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
• Restrained animals to protect veterinarians from potential harm.
• Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
• Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
• Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
• Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
• Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
• Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
• Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
• Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
• Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
• Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
• Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
• Administered medications to animals in treatment and documented changes in condition.
• Enhanced client satisfaction by providing compassionate care for pets during their appointments.
• Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
• Restocked surgical and office supplies to keep all necessary materials easily accessible.
• Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
• Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
• Collected patient biopsies and blood samples for laboratory analysis.
• Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
• Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
• Triaged incoming patients to determine treatment needs and urgency of care.
• Improved patient care by assisting veterinarians in diagnosing and treating animals.
• Recorded symptoms and documented medical observations to inform treatment decisions.
• Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
• Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
• Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
• Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
• Maintained clean and sterile surgical areas, ensuring safe environment for animal surgeries.
• Implemented new system for tracking patient vaccinations, resulting in better compliance with vaccination schedules.
• Managed scheduling and appointments, optimizing clinic operations and veterinarian time.
• Developed training program for new technicians, enhancing skill set and efficiency of clinic team.
• Conducted laboratory tests to assist in diagnosis of animal diseases, facilitating timely treatment plans.
• Enhanced patient recovery rates by administering prescribed treatments accurately and compassionately.
• Provided nutritional counseling for pet owners, leading to improved health outcomes for pets.
• Facilitated stress-free visits for pets and owners with calm and patient demeanor.
• Collaborated with veterinary team to update treatment protocols, leading to more effective care strategies.
• Increased client satisfaction by delivering compassionate care and clear communication regarding their pets' health.
• Educated pet owners on preventative care, significantly reducing incidence of common diseases.
• Enhanced clinic reputation through exceptional customer service and care for animals.
• Assisted in dental procedures, contributing to overall oral health of patients.
• Documented patient history and treatment details, maintaining accurate and up-to-date medical records.
• Streamlined patient check-in process, reducing wait times and improving overall clinic flow.
• Assisted veterinarians in surgeries, ensuring procedures were carried out smoothly and effectively.
• Conducted pre-surgical assessments, ensuring animals were properly prepared for procedures.
• Improved clinic efficiency with organization of medical inventory and timely restocking of supplies.
• Provided emergency care for injured animals, significantly reducing recovery time.
• Monitored vital signs of animals during surgical procedures and provided postoperative care.
• Maintained detailed records of animal health care and diagnostic treatments.
• Performed fecal examinations, urinalysis and bloodwork.
• Assisted in preparation and administration of anesthesia for surgical processes.
• Prepared, sterilized and maintained medical instruments and equipment.
• Collected and prepared specimens for laboratory testing.
• Administer medications, vaccines and treatments as instructed by veterinarian.
• Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
• Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
• Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
• Educated clients on nutrition, preventive health and other animal care.
• Performed dental cleanings using ultrasonic scaler.
• Assisted veterinarians with radiographs and ultrasounds.
• Administered vaccinations to variety of animal species.
• Obtained patient history from owners and performed physical examinations.
• Filed daily progress records, surgery logs, x-ray logs, and routine records.
• Designed and created client education materials and marketing materials for hospital services.
• Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Contributed to inventory management by monitoring stock levels.
• Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
• Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
• Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
• Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
• Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
• Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
• Built rapport with guests to enhance their dining experience and encourage return visits.
• Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
• Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
• Trained new staff on menu knowledge and service protocols, raising team's overall performance.
• Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
• Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
• Streamlined order-taking process to minimize wait times for diners.
• Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
• Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
• Improved dining experience by providing prompt, attentive service to guests.
• Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
• Enhanced team efficiency, collaborating effectively in high-pressure settings.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Answered customers' questions, recommended items, and recorded order information.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Processed orders and sent to kitchen employees for preparation.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Increased sales significantly by upselling higher-end products to customers.
• Inspected dishes and utensils for cleanliness.
• Checked guests' identification before serving alcoholic beverages.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Collaborated with team members to consistently provide efficient service during peak hours.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
• Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
• Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
• Proved successful working within tight deadlines and a fast-paced environment.
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.

Starting out as a hostess, I gained respect for the back of the house members all the way to the front of the house members and management. A next became a daytime waitress and part-time night time waitress. My responsibilities were extensive and I used my training as a waitress at such restaurants as Shoney's prior to this work experience together more experience and a more upscale dining arrangement.

• Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
• Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
• Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
• Restrained animals to protect veterinarians from potential harm.
• Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
• Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
• Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
• Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
• Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
• Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
• Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
• Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
• Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
• Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
• Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
• Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
• Administered medications to animals in treatment and documented changes in condition.
• Enhanced client satisfaction by providing compassionate care for pets during their appointments.
• Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
• Restocked surgical and office supplies to keep all necessary materials easily accessible.
• Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
• Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
• Collected patient biopsies and blood samples for laboratory analysis.
• Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
• Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
• Triaged incoming patients to determine treatment needs and urgency of care.
• Improved patient care by assisting veterinarians in diagnosing and treating animals.
• Recorded symptoms and documented medical observations to inform treatment decisions.
• Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
• Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
• Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
• Maintained clean and sterile surgical areas, ensuring safe environment for animal surgeries.
• Implemented new system for tracking patient vaccinations, resulting in better compliance with vaccination schedules.
• Managed scheduling and appointments, optimizing clinic operations and veterinarian time.
• Conducted laboratory tests to assist in diagnosis of animal diseases, facilitating timely treatment plans.
• Enhanced patient recovery rates by administering prescribed treatments accurately and compassionately.
• Provided nutritional counseling for pet owners, leading to improved health outcomes for pets.
• Facilitated stress-free visits for pets and owners with calm and patient demeanor.
• Increased client satisfaction by delivering compassionate care and clear communication regarding their pets' health.
• Educated pet owners on preventative care, significantly reducing incidence of common diseases.
• Enhanced clinic reputation through exceptional customer service and care for animals.
• Assisted in dental procedures, contributing to overall oral health of patients.
• Documented patient history and treatment details, maintaining accurate and up-to-date medical records.
• Streamlined patient check-in process, reducing wait times and improving overall clinic flow.
• Assisted veterinarians in surgeries, ensuring procedures were carried out smoothly and effectively.
• Conducted pre-surgical assessments, ensuring animals were properly prepared for procedures.
• Improved clinic efficiency with organization of medical inventory and timely restocking of supplies.
• Provided emergency care for injured animals, significantly reducing recovery time.
• Monitored vital signs of animals during surgical procedures and provided postoperative care.
• Maintained detailed records of animal health care and diagnostic treatments.
• Performed fecal examinations, urinalysis and bloodwork.
• Assisted in preparation and administration of anesthesia for surgical processes.
• Collected and prepared specimens for laboratory testing.
• Prepared, sterilized and maintained medical instruments and equipment.

This was the first veterinary hospital that I worked for Dr Linderman DVM, AND RAN ALL OF THE PROCEDURES THAT I HAD RUN AND LEARNED IN PREVIOUS VETERINARY TECHNICIAN POSITIONS, IN ADDITION TO NOW RUNNING THE KENNEL THE BATHING AND GROOMING AREA, AND ALSO FRONT OF THE HOUSE AND DENTAL TECHNICIAN WORK

• Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
• Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
• Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
• Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
• Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
• Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
• Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
• Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
• Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
• Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
• Administered medications to animals in treatment and documented changes in condition.
• Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
• Restocked surgical and office supplies to keep all necessary materials easily accessible.
• Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
• Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
• Collected patient biopsies and blood samples for laboratory analysis.
• Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
• Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
• Improved patient care by assisting veterinarians in diagnosing and treating animals.
• Recorded symptoms and documented medical observations to inform treatment decisions.
• Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
• Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
• Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
• Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
• Conducted pre-surgical assessments, ensuring animals were properly prepared for procedures.
• Implemented new system for tracking patient vaccinations, resulting in better compliance with vaccination schedules.
• Managed scheduling and appointments, optimizing clinic operations and veterinarian time.
• Assisted veterinarians in surgeries, ensuring procedures were carried out smoothly and effectively.
• Provided nutritional counseling for pet owners, leading to improved health outcomes for pets.
• Increased client satisfaction by delivering compassionate care and clear communication regarding their pets' health.
• Streamlined patient check-in process, reducing wait times and improving overall clinic flow.
• Enhanced patient recovery rates by administering prescribed treatments accurately and compassionately.
• Maintained clean and sterile surgical areas, ensuring safe environment for animal surgeries.
• Provided emergency care for injured animals, significantly reducing recovery time.
• Enhanced clinic reputation through exceptional customer service and care for animals.
• Developed training program for new technicians, enhancing skill set and efficiency of clinic team.
• Improved clinic efficiency with organization of medical inventory and timely restocking of supplies.
• Conducted laboratory tests to assist in diagnosis of animal diseases, facilitating timely treatment plans.
• Assisted in dental procedures, contributing to overall oral health of patients.
• Facilitated stress-free visits for pets and owners with calm and patient demeanor.
• Monitored vital signs of animals during surgical procedures and provided postoperative care.
• Maintained detailed records of animal health care and diagnostic treatments.
• Performed fecal examinations, urinalysis and bloodwork.
• Assisted in preparation and administration of anesthesia for surgical processes.
• Collected and prepared specimens for laboratory testing.
• Prepared, sterilized and maintained medical instruments and equipment.
• Administer medications, vaccines and treatments as instructed by veterinarian.
• Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
• Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
• Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
• Educated clients on nutrition, preventive health and other animal care.
• Assisted veterinarians with radiographs and ultrasounds.
• Obtained patient history from owners and performed physical examinations.
• Filed daily progress records, surgery logs, x-ray logs, and routine records.
• Provided excellent customer service to pet owners during drop-off and pick-up times, answering questions and addressing concerns as needed.
• Enhanced animal care by administering medications, vaccinations, and providing regular grooming services.
• Collaborated with fellow team members to maintain high standards of care for all animals within the facility.
• Ensured optimal health of animals through careful monitoring of food intake, exercise routines, and medical needs.
• Promoted a positive image of the kennel through friendly interactions with visitors and engagement in community outreach events.
• Implemented successful strategies for managing difficult or aggressive animals, utilizing appropriate restraint techniques and modifying care plans as needed.
• Efficiently managed administrative tasks such as record-keeping, scheduling appointments, and processing payments from clients.
• Provided compassionate end-of-life care for terminally ill animals, ensuring a comfortable and dignified passing.
• Improved kennel cleanliness by implementing thorough daily cleaning routines and maintaining organized workspaces.
• Developed strong relationships with local veterinarians to facilitate prompt medical care for animals in need.
• Facilitated socialization of animals through supervised playtime sessions, developing positive behaviors and reducing stress levels.
• Maintained accurate records of all animals within the facility, tracking medical treatments, behavioral observations, and adoption outcomes.
• Contributed to efficient kennel operations by managing inventory supplies and communicating regularly with management regarding facility needs.
• Maintained a safe environment for animals by promptly addressing any signs of distress or illness and seeking veterinary assistance when necessary.
• Demonstrated commitment to animal welfare by adhering to strict guidelines for ethical treatment and reporting any concerns immediately to management personnel.
• Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
• Mixed and administered special food formulas to individual animals based on unique dietary needs.
• Kept animals clean and free of contaminants to promote optimal health.
• Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
• Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
• Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
• Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
• Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
• Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
• Kept cages, kennels, play yards, and grooming areas neat and clean.
• Followed pet care instructions for dietary needs and medication regimens.
• Monitored animals for behavioral problems and signs of health issues.
• Washed, trimmed, and brushed animals to maintain good grooming standards.
• Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
• Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
• Prepared and administered medications and treatments as prescribed by veterinarian.
• Developed and implemented enrichment plans to keep animals healthy and stimulated.
• Educated visitors and staff on proper animal care and handling.
• Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
• Trained animals in behavioral compliance or other special routines or commands.
• Assisted with development of animal behavior modification plans.
• Documented animals' weight, size and condition in computer system for review by senior staff.
• Reset procedure rooms between appointments and disinfected equipment.
• Consulted with veterinarians to diagnose problems and administered prescribed treatments.