Food service Worker II with a strong background in enhancing operational efficiency and customer satisfaction. Proven track record in streamlining food service processes and maintaining high standards of food safety and sanitation, contributing to a positive dining experience for students and staff.
Overview
25
25
years of professional experience
Work History
Food Service Worker II
Galt Joint Union High School District
Galt, California
11.2012 - Current
Coordinated with staff to streamline food service and improve efficiency during lunch periods.
Delivered friendly customer service while serving meals to enhance dining experience for students and staff.
Executed multiple tasks related to food preparation and service.
Prepared nutritious meals according to established school nutrition guidelines.
Supported menu planning by providing feedback on student preferences and dietary needs.
Followed safety protocols to prevent food contamination and ensure hygiene standards.
Followed food safety regulations pertaining to sanitation, food handling and storage.
Operated kitchen equipment safely and maintained cleanliness throughout the workspace.
Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Maintained professional demeanor during interactions with customers and co-workers.
Set up, restocked and cleaned dining areas.
Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
Operated dishwashing machines safely and efficiently.
Administrative Assistant
Cardinal CG
Galt, USA
03.2006 - 01.2011
Coordinated administrative tasks, event planning, and travel logistics to support senior management.
Managed schedules and meetings for executives and team members to enhance communication and collaboration.
Maintained organized filing system for important company documents and records.
Processed invoices and purchase orders using company accounting software to ensure timely financial transactions.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Performed audits of raw materials and finished inventory for accuracy and reported discrepancies.
Assisted in monthly physical inventory counts and analysis; evaluated inventory tracking systems.
Store Manager
Baskin Robbins
Galt, USA
06.2005 - 03.2006
Delivered exceptional customer service while managing employee schedules, store operations, and end-of-day reports.
Supervised daily operations and maintained store standards.
Trained and mentored team members on customer service skills.
Handled customer inquiries and resolved complaints effectively.
Resolved customer complaints in a timely manner.
Coordinated staff schedules, optimizing coverage during peak hours to meet customer demand.
Conducted daily inventory checks and verified cash drawer accuracy.
Managed inventory levels and ordered supplies.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Developed promotional displays, increasing product visibility and driving customer engagement.
Assistant Manager
Taco Bell
Galt, USA
02.2001 - 10.2004
Supervised daily operations to ensure smooth service and customer satisfaction.
Supervised team, managed inventory, conducted safety audits, and ensured health compliance to maintain operational standards.
Resolved customer complaints promptly to enhance overall experience.
Managed customer service inquiries and complaints in a timely manner.
Scheduled shifts for team members to align labor resources with service demand.
Trained new hires on corporate standards and procedures to enhance onboarding effectiveness.
Organized training sessions for new hires to familiarize them with the workplace environment.
Conducted regular inspections of facilities to ensure cleanliness and safety standards.
Collaborated with management on staff performance evaluations and development plans.
Audited daily sales and prepared cash deposits.
Collaborated with management on developing strategic plans for achieving business goals.
Assisted in the development of operational strategies to ensure efficient and productive operations.
Conducted regular performance reviews for employees to identify areas of improvement.