KeeShia Starks
Licensed Practical Nurse
Indianapolis,IN
Summary
Dedicated and energetic healthcare professional with a primary focus on delivering top-quality, patient-centered care. Possessing a high level of skill in addressing both acute and chronic conditions, well-equipped to provide comprehensive medical support. Excels in navigating complex healthcare environments to ensure optimized care for patients. Solid background in patient care and medical support, committed to making a positive impact in the healthcare industry.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
AMG Specialty Hospital
06.2024 - Current
Studnet Nurse/Unit Patient Care Technician
AMG Specialty Hospital
12.2023 - Current
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Administered prescribed medications under the supervision of a Registered Nurse.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Educated patients on basic health-related topics such as nutrition, hygiene habits.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Responded to bell or light signal calls to assist patients with needs.
- Turned and repositioned bedridden patients to prevent bedsores.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Planned and served meals and snacks to patients according to prescribed diets.
Patient Care Technician
Eskenazi Health
06.2019 - 12.2023
- Provided daily assistance to patients in performing bathing, showering, and changing bed linens for ADLs
- Monitored intake and output
- Performed blood draws and IV catheter removal procedures.
- Enhanced efficiency in monitoring vital signs
- Implemented repositioning protocol to mitigate pressure sores at regular intervals
- Ensured proper cleaning protocols for improved effectiveness
- Conducted skin assessments.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Provided direct patient care and assistance to healthcare team members.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
Patient Financial Advocate
Eskenazi Health
02.2019 - 12.2023
- Conducted patient screenings to determine eligibility for state, local, and federal assistance programs.
- Built positive patient relationships and effectively communicated amongst hospital staff
- Verified and documented methodically to avoid critical errors in care delivery and support hospital reimbursement for VA, Tricare, Medicare, and Medicaid patients.
- Assisted patients with completing necessary paperwork for insurance coverage and reimbursement.
- Provided financial counseling to patients regarding their payment options.
- Educated patients on the importance of understanding their health insurance benefits.
Licensed Insurance Sales Producer
United Health Group
10.2014 - 04.2019
- Maintained compliance with ACA standards.
- Presented accurate and efficient insurance options, resulting in increased sales of new policies.
- Operated in a fast-paced and driven sales environment
- Maintained a professional and composed demeanor during challenging situations.
- Developed and implemented effective sales strategies to maximize customer satisfaction and revenue growth.
- Maintained accurate records of all sales activities, including purchase orders, invoices, contracts and other related documents.
- Provided timely feedback on product development initiatives based on customer input.
- Negotiated pricing agreements with clients while ensuring profitability for the company.
Education
Technical Certificate - Practical Nursing
Ivy Tech Community College
Indianapolis, IN05.2024
Skills
- Mobility Assistance (Hoyer-Lift)
- BLS/ACLS certified
- Infusion pump, feeding pumps
- Phlebotomy
- Patient Full Body Assessments
- Working knowledge of medical equipment such as; Bladder Scanners, vein finders, EKG Machine Etc
- Vital signs monitoring
- HIPAA compliance
- Direct patient care
- Medication administration
- Wound care
- Documentation accuracy
- Infection control
- Family communication
- Diabetes management
- Catheter care
- Breathing treatments
Certification
- HBI (part of Claviate) certified Revenue Cycle Leader
- Certified Patient Access Specialist
- Certified Patient Financial Services Specialist
- National Society of Leadership and Success
- Licensed Health Insurance Producer and Navigator
- BLS certified
References
References available upon request.
Timeline
Licensed Practical Nurse
AMG Specialty Hospital
06.2024 - Current
Studnet Nurse/Unit Patient Care Technician
AMG Specialty Hospital
12.2023 - Current
Patient Care Technician
Eskenazi Health
06.2019 - 12.2023
Patient Financial Advocate
Eskenazi Health
02.2019 - 12.2023
Licensed Insurance Sales Producer
United Health Group
10.2014 - 04.2019
Technical Certificate - Practical Nursing
Ivy Tech Community College
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