Keeton Sheppard
Fort Worth ,Texas
Summary
Dynamic Lawn Care Technician with a strong work ethic and proven customer service skills at Ground Guys. Expert in equipment maintenance and turf management, enhancing client satisfaction through tailored lawn care solutions. Successfully trained new staff, fostering a collaborative environment while ensuring compliance with safety protocols and environmental regulations.
Lawn care professional with commitment to creating and maintaining lush, green spaces. Extensive experience in landscape maintenance and plant care, ensuring properties remain visually appealing and healthy. Known for effective teamwork, adaptability to changing needs, and focus on achieving superior results. Skilled in turf management, pest control, and safe equipment handling.
Quick learner candidate ready to work hard and contribute as team member. Physically fit with experience using essential hand tools and safety equipment. Coachable with good understanding of basic outdoor maintenance.
Hardworking professional with impressive skills in horticulture and landscaping. Committed to worksite safety and client satisfaction. Well-versed in operating equipment to plant, trim and protect customer greenery and produce attractive, long-lasting displays.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Lawn Care Technician
Ground Guys
Burleson, TX
05.2024 - Current
- Operated lawn care equipment, ensuring proper use and maintenance for optimal performance.
- Assisted in applying fertilizers and pesticides, adhering to safety protocols and environmental regulations.
- Executed routine lawn maintenance tasks, including mowing, trimming, and weeding with attention to detail.
- Communicated with clients about services provided and addressed any concerns or questions regarding lawn care.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Trained new staff on equipment operation and safety procedures to ensure compliance with company standards.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained and serviced lawn care equipment to enhance longevity.
- Assisted in the training of new team members, sharing valuable knowledge and expertise in lawn care techniques.
- Developed lasting customer relationships and grew network over time.
Income Tax Preparer
Regal Tax Solutions
Fort Worth, TX
12.2021 - Current
- Prepared and filed individual tax returns using tax software to ensure compliance with federal and state regulations.
- Reviewed client financial documents to identify deductions and credits, maximizing tax benefits effectively.
- Communicated with clients to gather necessary information and clarify tax-related inquiries promptly.
- Assisted in resolving discrepancies through research and analysis of tax codes and regulations.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Updated knowledge on changing tax laws to provide accurate guidance to clients consistently.
- Stayed current on changing tax laws and regulations to provide the most accurate advice to clients.
- Built strong relationships with clients through excellent communication skills, ensuring repeat business year after year.
- Increased client satisfaction with the timely preparation and filing of income tax returns, meeting strict deadlines.
- Managed a diverse caseload of clients across various industries, adapting quickly to meet each individual''s unique needs.
Order Picker
Amazon
Fort Worth, TX
06.2019 - 05.2021
- Operated pallet jacks and forklifts to efficiently retrieve and transport orders.
- Accurately picked and packed items according to customer specifications.
- Maintained organized inventory storage to streamline order fulfillment processes.
- Collaborated with team members to ensure timely order completion and delivery.
- Excellent communication skills, both verbal and written.
- Utilized warehouse management system to track inventory levels and order status.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
Floor Technician
Staffmark
Fort Worth, TX
02.2018 - 03.2020
- Operated floor maintenance equipment to ensure clean and safe environments.
- Performed routine inspections of floors to identify cleaning needs and safety hazards.
- Applied appropriate cleaning chemicals and techniques for various flooring types.
- Assisted in training new staff on proper floor care procedures and equipment usage.
- Collaborated with team members to prioritize cleaning tasks based on facility needs.
- Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
- Worked with supervisor to design detailed floor maintenance schedules based on floor types and foot traffic.
- Used [Type] equipment to clean and maintain hardwood, ceramic, and laminate floors.
- Contributed to a positive working environment by collaborating closely with colleagues and assisting them when needed.
- Increased building appearance by performing routine floor care tasks including sweeping, mopping, and vacuuming.
Education
High School Diploma -
O D Wyatt
Fort Worth, TX05-2005
Skills
- Equipment maintenance
- Strong work ethic
- Driver's license
- Customer service
- Heavy lifting
- Weather tolerance
- Residential landscaping
- Mowing techniques
- Watering lawns and trees
- Service sales
- Landscaping plans
- Landscaping design
- Grounds maintenance
- Weeding and edging
- Project scheduling
- Fertilizer application
- Turf management
- Sprinkler systems
- Lawn fertilizing
- Planting
- Equipment Repair
Languages
English
Timeline
Lawn Care Technician
Ground Guys
05.2024 - Current
Income Tax Preparer
Regal Tax Solutions
12.2021 - Current
Order Picker
Amazon
06.2019 - 05.2021
Floor Technician
Staffmark
02.2018 - 03.2020
High School Diploma -
O D Wyatt