Keeva McGhee
TALLAHASSEE,FLORIDA
Summary
Motivated business professional bringing 25 years of entrepreneurial experience. Extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
25
25
years of professional experience
3
3
years of post-secondary education
Work History
ASSOCIATE
HOME DEPOT
07.2022 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Managed efficient cash register operations.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
BUSINESS OWNER
DNA SKINCARE
07.2019 - Current
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Trained and motivated employees to perform daily business functions.
- Employed prompt decision-making and in-depth research to resolve issues.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
TAX PREPARER
JACKSON HEWITT
11.2021 - 04.2022
- Researched tax implications for various deductions and credits.
- Identified potential audit red flags to minimize risk of IRS audits.
- Researched complex tax issues utilizing online resources and professional tax software.
- Analyzed financial documents to accurately reflect client information on tax returns.
- Facilitated communication between clients and tax authorities.
- Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Utilized tax software to prepare returns and meet deadlines.
- Prepared written responses or tax return amendments to resolve state and federal notices.
- Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
- Analyzed financial records to verify accuracy of tax returns.
- Maintained compliance by adhering to current tax laws and regulations.
- Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
EXECUTIVE ASSISTANT
UPSCALE MANAGEMENT
07.2012 - 05.2019
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed department budgets and generated financial reports for management review.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Performed research to collect and record industry data.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Created and maintained databases to track and record customer data.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
BUSINESS OWNER
CLUBHOUSE CLOTHING & CHOPAZ BARBERSHOP
01.2007 - 01.2012
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Education
Bachelor of Arts - Urban Affairs
San Francisco State University
San Francisco, CA 08.1999 - 01.2003
Skills
- Strategic Planning
- Analytical and Critical Thinker
- Microsoft Office 365
- Strategic Marketing
- Inventory Control
- Develop Business Structures
- Operations Management
- Proficiency in HTML
- Scripting Languages: PHP, Python, JavaScript
- SQL Expertise
- API Design Knowledge
- Web Application Development
- Administering Payroll
Certification
- Certified PHP, Solo Learn -2017
- Certified HTML Fundamentals, Solo Learn - 2017
- Certified SQL Fundamentals, Solo Learn - 2017
- Certified Java, Solo Learn - 2017
- Certified Java Script, Solo Learn - 2017
- Certified CSS, Solo Learn - 2017
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The best way out is always through.
Robert Frost
Timeline
ASSOCIATE
HOME DEPOT
07.2022 - Current
TAX PREPARER
JACKSON HEWITT
11.2021 - 04.2022
BUSINESS OWNER
DNA SKINCARE
07.2019 - Current
EXECUTIVE ASSISTANT
UPSCALE MANAGEMENT
07.2012 - 05.2019
BUSINESS OWNER
CLUBHOUSE CLOTHING & CHOPAZ BARBERSHOP
01.2007 - 01.2012
Bachelor of Arts - Urban Affairs
San Francisco State University
08.1999 - 01.2003
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