Keeva Turner
Assistant Property Manager
McDonough,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Real Estate Transaction coordinator position. Ready to help team achieve company goals.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Military Pay Technician
United States Army
10.2009 - Current
- Calculated wages, deductions and bonuses in accordance with federal regulations
- Makes standard adjustments to pay accounts and processes actions to adjust accounts, if necessary
- Determines entitlements for pay and allowances, reviews all substantiating and supporting documents for propriety, authenticity, accuracy, and compliance with applicable regulations and policies
- Reviews wide variety of completed pay actions that have been rejected from automated system to determine cause of reject and initiates corrective action
- Determines and processes standard pay entitlements due to active and reserve service members
- Received several Awards of Recognition for being monthly Top Coder for processing transactions with .0% error rate and 100% accuracy rate
- Assisted in reducing backlog of existing cases by 12,575 while maintaining incoming backlog timeliness within 25 days.
Childcare Center Assistant Director
Gerri's Childcare Center
03.2004 - 08.2009
- Attended approved training and continuing education courses to maintain certifications
- Conducted tours of center to prospective parents and visitors
- Managed program paperwork and child records to comply with state requirements
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment
- Communicated with local and state government agencies to maintain compliance with all regulations
- Monitored and observed child progress, interactions and behavior and reported findings to parents
- Supervised and managed team of childcare professionals to guarantee highest standards of care
- Operated under licensing guidelines to protect health, safety and well-being of children
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability
- Assisted Director to ensure maximum enrollment and effective cost control
- Recorded weekly tuition
- Provided weekly Director's Report.
Property Manager
Self-employeed
09.2004 - 03.2005
- Updated account information to maintain customer records
- Responded to customer requests for products, services, and company information
- Provided primary customer support to internal and external customers
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Handled customer inquiries and suggestions courteously and professionally
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Home Childcare Provider
Self Employed
06.2000 - 07.2004
- Met with parents about daily activities, positive developments, and issues
- Monitored entrances and exits to maintain safety and organized environments
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
- Developed engaging activities to help children learn and grow
- Assisted with toileting, dressing and hygiene to meet child's personal needs
- Created and implemented diverse educational strategies to boost development
- Implemented daily routines and activities to stimulate and engage children
- Handled daily administrative tasks efficiently to minimize time away from children.
Billing Representative
Interland Incorporated
10.1998 - 05.2000
- Resolved billing issues and reconciled accounts
- Posted payments
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options
- Encouraged customer satisfaction with services, obtain updated billing method, and collect back payment
- Resolved any and all service-related issues in order to retain maximum number of accounts
- Evaluated accounts for payment compliance and contacted customers
- Completed quality assurance reviews of practices and billing histories
- Input data into digital system for record keeping.
Knowledge Operations Specialist
United States Air Force
10.1993 - 03.1998
- Supervised personnel; responsible for coordinating and distributing information and data for every department of the unit
- Structured data and information for specific purposes in specific context for collaborative groups of users and manage databases for storage, modification, and retrieval of information
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness
- Developed workflow procedures and trained others how to use them
- Oversaw compliance and management of any tools used to publish official Air Force documents and data
- Responsible for making sure group was complying with legal and statutory requirements in publishing and handling information which included developing internet and e-mail use policies and creating manual and electronic file plans
- Monitored and tracked project performance data with Excel spreadsheets to generate reports and keep management informed of important trends.
Education
Bachelor of Arts - Real Estate
University of Arizona Global Campus
Chandler, AZ09.2024
Associate of Science - Military Science
Community College of The Air Force
02.2023
Skills
- Reviewing data
- Recording data
- Written Communication
- Interpersonal Communication
- Multitasking Abilities
- Excellent Google Workspace
- Excellent Communication
- Excellent Critical Thinking
- Excellent Attention to Detail
- Excellent Problem-Solving
- Excellent Data Entry
- Organizational abilities
- Defense Finance Systems Familiarity
- Customer Service
- Military Pay Regulations Understanding
- Quality Control Procedures
Personal Information
Title: Mortgage Pre-Approval Specialist
Certification
Financial Management Certification
Early Childhood Administrative Award
Timeline
Military Pay Technician
United States Army
10.2009 - Current
Property Manager
Self-employeed
09.2004 - 03.2005
Childcare Center Assistant Director
Gerri's Childcare Center
03.2004 - 08.2009
Home Childcare Provider
Self Employed
06.2000 - 07.2004
Billing Representative
Interland Incorporated
10.1998 - 05.2000
Knowledge Operations Specialist
United States Air Force
10.1993 - 03.1998
Bachelor of Arts - Real Estate
University of Arizona Global Campus
Associate of Science - Military Science
Community College of The Air Force