KEEYANA L. DAVIES

• Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for [Number] executives.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Managed complex calendar scheduling with focus on proper allocation of executive availability.
• Contributed to smooth business operations by planning and organizing meetings and conferences.

Assist with all internal and external HR related inquiries or requests. Maintain both hard and digital copies of employees' records. Assist with the recruitment process by identifying candidates, performing reference checks and issuing employment contracts.Assist with performance management procedures. Schedule meetings, interviews, HR events and maintain agendas. And coordinate training sessions and seminars during open enrollment.

Worked directly with Director and Vice President of Quality Division at Holy Cross Health. Have 5 years + of administrative support experience in an acute healthcare setting. Proficiency with database management (Crimsons Cohort, Press Ganey Improvement Portal &Trinity Health Dashboard) and word-processing programs (MS Word, Excel). Support colleague with budgeting and project management. Played an important role in ensuring customer satisfaction through the accuracy and efficiency of the department. And the ability to prioritize, uses independent judgment, and performs a variety of activities with minimum direction.

Register all services that are rendered in the emergency department including validation of patient's demographic and insurance information. Comply with government programs and collections of co-pays and self-pay liability while maintaining a high level in customer service skills.

Completes pre-registration activities and documents results in the registration system for scheduled patients, including contacting patients by phone or in person to obtain and verify demographic and insurance information, communicate outstanding liability, and relay necessary pre-arrival instructions.

Collected demographic and insurance information from patients. Verified insurance benefits, processed payments and issued receipts. Determined appropriate appointment type and scheduled each in system. And provided thorough information about admissions policies, financial requirements and check-in procedures.

Operate EKG machine on patients, to detect and record the electronic impulses transmitted by the heart during and between heart beats. Provided stat support to clinical staff throughout the facility.

Greet patients as they arrive to the facility. Respond to patient and guest inquiries. Arranges for services requested by patients by working with other departments accordingly. And provides information regarding patients location throughout the hospital.