Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kegan Griffiths

Georgetown,TX

Summary

Detail-oriented Merchandise and Stocking Associate with approximately 2 years of experience. Demonstrated ability to problem-solve and pay close attention to details in order to ensure efficient inventory management. Self-motivated and driven to deliver excellent customer service. Seeking an opportunity to contribute to a team-oriented environment and make a positive impact on the success of a retail organization.

Overview

7
7
years of professional experience

Work History

Package Delivery Courier

Self Employed
Georgetown
06.2022 - Current
  • Providing delivery services to houses, mobile parks, apartments, businesses, and lockers
  • Walk and carry packages up multiple flights of stairs each day
  • Manage up to 200 delivery stops each day
  • Complete all delivers within a given time frame (goal) each day
  • Loading and Unloads packages into a Delivery Vehicle
  • Safely lift, carry, and deliver packages up to 50lbs
  • Effectively communicate with customers and administrative staff
  • Maintaining a clean and organized delivery vehicle to ensure safe and efficient package transportation
  • Adhere to all traffic laws and drive safely at all times to ensure the safety of packages and other drivers on the road.

Package Delivery Driver

Fedex
Kyle, TX
10.2021 - 06.2022
  • Picking up packages and freight from various locations, including businesses, homes, and FedEx facilities
  • Loading and unloading packages and freight onto delivery vehicles
  • Operating a delivery vehicle, including driving, navigating, and maintaining the vehicle
  • Delivering packages and freight to residential and commercial locations
  • Scanning and documenting delivery information using a hand-held device
  • Resolving customer complaints and concerns regarding delivery service
  • Maintaining communication with dispatch and managers to ensure efficient and timely delivery
  • Ensuring the safe handling and transportation of packages and freight to prevent damage or loss
  • Ensuring the safety of packages and freight during transport by following all traffic laws and taking necessary precautions to prevent damage or loss
  • Providing excellent customer service by delivering packages with a friendly and professional attitude
  • Maintaining accurate delivery records and documentation for every package and freight delivered.

Computer Technician

Tech Monster
Hamilton, Montana
06.2019 - 11.2020
  • Maintained and troubleshooted interoffice and off-site computer needs for clientele
  • Setup and configured Windows & Mac Computers
  • Backup and Reinstallation of Windows & Mac OS
  • Setup, Installed & Configured Printers and Network Peripherals
  • Provided IT Help Desk Support to call in clientele
  • Serviced and repaired mobile devices
  • Created and published Facebook and social media ads
  • Researched and recommended new software and hardware solutions to improve the efficiency and effectiveness of computer systems
  • Conducted regular maintenance and updates on computer systems to ensure they are functioning optimally and securely
  • Provided technical support and troubleshooting for networking issues, including routers, and wireless connections
  • Provided remote technical support to clients to troubleshoot and resolve computer hardware and software issues.

Assistant Store Manager/ Sales Representative

Griz Wireless
Hamilton, MT
12.2018 - 11.2020
  • Assisted customers in selecting the most suitable cell phone based on their needs
  • Trained new sales representatives on product knowledge and sales techniques
  • Quoted prices and prepared sales contracts for orders obtained
  • Managed leads from outbound and inbound calls, emails, and walk-in customers
  • Ensured the neatness and cleanliness of workstations and store displays
  • Prepared and submitted all required sales documentation promptly and accurately
  • Opened and closed the retail location following company policies and procedures
  • Managed the business relationship with the cell phone network provider
  • Managed client accounts and collected past due payments
  • Maintained store inventory and researched current product pricing and trends
  • Assisted in implementing cost-saving measures to improve store profitability
  • Developed and implemented customer loyalty programs to increase retention and satisfaction
  • Created and published social media ads on multiple platforms
  • Conducted market research to identify potential new products and services that can be offered in the store, based on customer demand and competitor analysis.

Tech Company Apprentice

Centrific Solutions, Inc.
06.2017 - 08.2020
  • Assist with computer repair and maintenance both in office and remotely
  • Assist with business and in-home computer/phone/video surveillance installs
  • Provide technical support to clients, including troubleshooting and resolving software and hardware issues.

Education

High school Diploma -

Corvallis High School
12.2018

Skills

  • Working Independently
  • Account Management
  • Inventory Management
  • Customer Service
  • Computer Proficiency
  • Attention to Detail
  • Commerce - Product SKUs and Inventory
  • Package Scanning
  • Customer Complaint Resolution
  • Package Handling
  • Problem-solving
  • Delivery efficiency
  • Store Maintenance
  • Point of Sale Systems
  • Product Display
  • Product Support

Timeline

Package Delivery Courier

Self Employed
06.2022 - Current

Package Delivery Driver

Fedex
10.2021 - 06.2022

Computer Technician

Tech Monster
06.2019 - 11.2020

Assistant Store Manager/ Sales Representative

Griz Wireless
12.2018 - 11.2020

Tech Company Apprentice

Centrific Solutions, Inc.
06.2017 - 08.2020

High school Diploma -

Corvallis High School

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Kegan Griffiths