Kegan Jaramillo
Virginia Beach,VA
Overview
15
15
years of professional experience
1
1
Certification
Work History
Service Technician
Highmark
Virginia Beach, VA
09.2023 - Current
- Perform carpentry, appliance, electrical, painting & plumbing duties
- Install, repair, and rekey deadbolt locks
- Ensure service requests are completed in a timely manner
- Participates in the ongoing community preservation plan and preventive maintenance program
- Maintain company safety standards
Assistant Property Manager
Rock Residential, LLC
Central City, CO
01.2020 - 09.2021
- Work closely with the Property Manager to provide excellent customer service to our residents
- Actively participate in leasing and marketing of the community to maximize occupancy
- Meet and greet prospective residents and vendors in a professional and enthusiastic manner
- Qualify potential residents by determining his or her need(s) and eligibility
- Tour apartments with potential residents stay current with property specific information
- Prepare and submit all administrative forms, files and reports in an accurate, organized, and punctual manner
- Complete monthly delinquency report and collect unpaid balances
- Insure vendors are in compliance and meet company standards
- Assist the Property Manager in designing and implementing a resident retention program (i.e., newsletter, resident referral program or social activities)
- Maintain a working knowledge of property management software (Yardi, Yieldstar
- Nexus, etc.)
- Maintain a working knowledge of site-level accounting.
Leasing Consultant
Rock Residential, LLC
Castle Rock, CO
05.2019 - 01.2020
- Successfully and professionally show and lease apartments to qualifying prospective residents with full knowledge of lease terms, specifications & all community policies
- Establish and implement leasing goals
- Process WCMS and process rent payments using APTEXX
- Prepare delinquent account statements and notices for non-payment of rent and other violations
- Complete pre-close and AME every month
- Manage overall tenant relations, including promoting overall tenant satisfaction
- Plan and organize resident events
- Maintain a professional company image while maintaining excellent communication and customer service skills.
Lead Service Technician
Rock Residential, LLC
Northglenn, CO
09.2017 - 05.2019
- Responsible for performing routine and emergency building maintenance of all types for a 300+ unit townhome property
- Responsible for repairing and maintaining plumbing, HVAC, electrical, appliances, cabinetry, carpentry, drywall, painting, flooring, mechanical systems, exterior structures and swimming pool
- Preparation of unit turnovers meeting all established guidelines including
- Affordable Housing Act requirements
- Maintain a leadership role, which includes high level knowledge of building maintenance and training new employees
- Maintain excellent customer service and resident satisfaction, which includes completion of work orders on a timely basis
- Responsible for being on-call and handling all emergency situations in a timely and professional manner
- Maintain excellent communication skills both orally and in writing with a wide range of people, including management, vendors and residents
- Remodeled property management office, including installing new computer system, sound system, office furniture, cubicles, paint and carpeting.
Delivery Driver Assistant
United Parcel Service, UPS
Commerce City, CO
11.2015 - 01.2016
- Provide courteous and efficient service to customers
- Responsible for maintaining control of activities associated with delivering and picking up packages
- Lifting and carrying up 70 lbs
- And up to 150 lbs
- Assisted
- Maintain proper job safety conditions.
Maintenance Technician
Simpson Housing
Thornton, CO
08.2014 - 09.2015
- Responsible for performing routine and emergency building maintenance of all types for a 1,200 unit property
- Responsible for repairing and maintaining plumbing, HVAC, electrical, appliances, cabinetry, carpentry, flooring and mechanical systems
- Maintain excellent customer service and resident satisfaction
- Responsible for being on-call and handling all emergency situations in a professional manner
- Maintain open communication with the Property Manager and Maintenance
- Supervisor
- Maintain excellent interpersonal skills with other Simpson Housing property employees and management.
Maintenance Technician
Equity Residential
Westminster, CO
11.2011 - 05.2014
- Responsible for performing routine and emergency building maintenance of all types for a 600 unit property
- Responsible for preparing vacant apartments for new residents
- Experienced hands-on maintenance technician, including plumbing, water heaters, electrical, appliances, cabinetry, woodworking, flooring, drywall, and painting
- Maintain excellent customer service and resident satisfaction
- Responsible for being on-call and handling all emergency situations in a professional manner
- Grounds keeping and pool and spa maintenance
- Maintain an excellent report with all vendors, including scheduling appropriate services
- Maintain open communication with the Property Manager and Maintenance
- Supervisor
- Maintain excellent interpersonal skills with other Equity Residential property employees and management.
Carpet Cleaning Technician
Stanley Steemer
Northglenn, CO
03.2011 - 09.2011
- Provide quality carpet and upholstery cleaning and related services to customers
- Responsible for cleanliness and care of Stanley Steemer vehicle
- Productively and safely move furniture to prepare the home for cleaning
- Finish out carpeting (rake) after cleaning and other services
- Account for and return all cleaning tools, hoses, chemicals, etc
- To the truck before departure from the customer’s home
- Uphold all company policies and procedures
- Inform customers about and sell retail carpet cleaning products.
Service Clerk
Walgreens
Thornton, CO
07.2009 - 07.2010
- Provide friendly, courteous and efficient service to customers
- Cash register operations
- Merchandising, including maintaining store products and completing product resets and pricing
- Store Inventory
- Maintain store signage and displays
- Stocking, including merchandise receiving and unloading trucks, which requires lifting up to 100 lbs
- Photo specialist, including operation of photo processing equipment
- Assisted store management, as needed, including training new employees
- Trained to operate store bale (box crusher).
Education
General Education Diploma - undefined
Tidewater Tech
July 2023
undefined
Front Range Community College
2009
Skills
- Proficient with
- Microsoft Word, Excel, and PowerPoint, and Internet
- Proficient with YARDI, Yieldstar, Nexus, Onsite and MRI software
- Skilled in building computers and depth of knowledgeable with computer hardware
- Pool Maintenance
- Property Management
- Groundskeeping
- Fair Housing Regulations
- Property Leasing
- Plumbing
- Drywall
- Office Management
- Marketing
- Maintenance
- Yardi
- Communication skills
- Customer service
- Call center
- Welding (Less than 1 year)
- MIG welding (Less than 1 year)
- TIG welding (Less than 1 year)
Certification
AWS D1.1
April 2023 to Present
GMAW, SMAW, FCAW and FCAW-G certified all positions.
Timeline
Service Technician
Highmark
09.2023 - Current
Assistant Property Manager
Rock Residential, LLC
01.2020 - 09.2021
Leasing Consultant
Rock Residential, LLC
05.2019 - 01.2020
Lead Service Technician
Rock Residential, LLC
09.2017 - 05.2019
Delivery Driver Assistant
United Parcel Service, UPS
11.2015 - 01.2016
Maintenance Technician
Simpson Housing
08.2014 - 09.2015
Maintenance Technician
Equity Residential
11.2011 - 05.2014
Carpet Cleaning Technician
Stanley Steemer
03.2011 - 09.2011
Service Clerk
Walgreens
07.2009 - 07.2010
General Education Diploma - undefined
Tidewater Tech
undefined
Front Range Community College
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