To seek and maintain full-time position that offers professional challenges utilizing medical terminology skills, health care data management skills and analytical skills while also contributing effectively to a growth-oriented team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
FT HIM Specialist Sr/Birth Registrar
Baycare Health Systems, St. Joseph Hospital
11.2022 - Current
HIM Specialist Responsibilities
Performed quantitative analysis on patients charts to prep for scanning into the EMR system.
Scanned and uploaded medical records up to 1000 pages daily into electronic medical records system for easy retrieval and accessibility.
Performed quality control to ensure accurate patient information is being uploaded into the right patient's electronic health record.
Validate charts to ensure legibility, completeness, and accuracy.
Review received medical record faxes (Work Queue Monitor) from doctors' office, split documents, and upload in the patient's medical record
Reduced errors in data entry through rigorous attention to detail and double-checking work.
Trained new HIM specialist (and Interns), fostering a culture of accuracy and efficiency within the department.
Enhanced patient experience by maintaining accurate and up-to-date health records.
Researched and resolved medical record discrepancies.
Birth Registrar Responsibilities
Process documents pertaining to the birth process.
Obtain daily birth census and admission-discharge-transfer (ADT) reports for analysis.
Perform face to face interview to obtain necessary information and signatures pertaining to birth and death certificates.
Gather and maintains public health statistics.
Inputs data into computer for state's electronic birth certificate process - Electronic Birth Registration System (EBRS).
Effectively communication with state and county officials and involved parties to resolve issues as they arise.
Interact with state and county officials regarding new laws and regulations.
Assist with data collection for ongoing continuous Quality improvement projects.
Mentor new employee on birth/death registration processes.
Performs other duties as assigned
FT Remote Registrar
BayCare Health Systems
05.2021 - 11.2022
Updated patient contact information to support accurate electronic medical records.
Confirmed patient demographics and updated practice management software for accuracy.
Entered patient information into payment system accurately for billing purposes.
Managed high call volumes (inbound and outbound) to complete pre-registration while accurately scheduling appointments and directing calls to appropriate departments as needed.
Validate and verify patients’ medical insurance plan.
Assisted patients with questions or concerns about their appointments, addressing any issues promptly and professionally.
Safeguarded patient privacy with strict adherence to data security protocols related to electronic health records.
Maintain knowledge of and comply with HIPAA and HIT rules and regulations.
PT Grocery Clerk
Publix Supermarkets
09.2018 - 05.2021
Answer customer questions and provide aid during store hours
Provide excellent customer service
Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Stocked shelves and organized merchandise displays for easy retrieval.
Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
Medical Records Clerk
Lagos State University Teaching Hospital
08.2014 - 12.2016
Verified accuracy of patient information in medical records.
Register and schedule patients for upcoming visits.
Maintained daily physician and patient logs to stream line chart retrievals for patient's visit.
Distribute medical charts to appropriate departments
Sorted and reviewed medical records for completeness and filed records in alphabetic and numeric order.
Perform medical record audits to ensure completeness and compliance with hospital regulations and standards.
Education
Bachelor of Science - Health Informatics And Information Management
University of Central Florida
Orlando, FL
08.2024
Associate of Arts - Health Sciences
St. Petersburg College
St. Petersburg, FL
05.2022
No Degree - Health Sciences
Hillsborough Community College
Tampa, FL
12.2020
National Diploma Health Information Management -
Lagos University Teaching Hospital
Lagos, Nigeria
08.2015
Skills
Soft skills
Excellent verbal and non-verbal communication skills
Observant with details
Ability to prioritize task and efficiently manage time
Ability to work collaboratively and independently
Ability to think critically and analytically
Hard Skills
Ability to research medical conditions and assign diagnostic and procedural codes using ICD 10 CM, CPT and PCS code books
Ability to type 40wpm
Cerner EMR software proficiency
MS Office proficiency (Word, Intermediate Excel and PowerPoint)
Data analysis processes
Accomplishments
Reduced the medical record delinquency rate for the facility by 10% per month by developing a new process for researching undelivered physician delinquency notices.
Participated in an Emergency Department Remote registration pilot project that increased ED eligibility verification by 15% and led to the creation of a new ED remote registration team.
Clinical Coordinator RN for Heart Failure at Baycare Health Systems, St. Joseph HospitalClinical Coordinator RN for Heart Failure at Baycare Health Systems, St. Joseph Hospital
Patient Support Technician-Outpatient Infusion at Baycare Health Systems, St. Joseph HospitalPatient Support Technician-Outpatient Infusion at Baycare Health Systems, St. Joseph Hospital