Kehinde Odewumi
Hitchcock,TX
Summary
Dynamic EMR Consultant and Supervisor with a proven track record at Bolad Healthcare Services, specializing in process improvement and customer service excellence. Expert in EMR system training and integration, coupled with strong leadership in staff development and operational efficiency. Achieved significant enhancements in patient data management and service delivery, demonstrating exceptional business administration and team coordination skills.
Overview
6
6
years of professional experience
Work History
Supervisor
Bolad Healthcare Services (part time)
Rosharon, TX
07.2022 - Current
- Identified needs of customers promptly and efficiently.
- Instructed team members on efficient data entry procedures within the electronic medical record (EMR) system.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Trained new employees on company policies, job duties, and performance expectations.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Created new strategies for improving customer service standards within the organization.
EMR Consultant
CSI (contract)
Houston, TX
09.2022 - 12.2023
- Trained staff members on proper usage of the Electronic Medical Record system including how to enter patient data accurately into the database.
- Provided ongoing support for users experiencing difficulty accessing or navigating through the various features of an Electronic Medical Record System.
- Collaborated with IT departments to ensure successful integration between EMR systems and other healthcare applications.
- Assisted physicians with placing orders, creating and modifying order sets, and utilizing smart phrases for efficient documentation.
- Supported front office staff with patient registration, scheduling, and check-in processes to ensure seamless operations.
- Provided one-on-one training to clinicians and nurses on patient assignment and navigation through various EMR functionalities.
Associate Technician
Comcast, Xfinity
Kemah, TX
04.2019 - 04.2022
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Performed system backups and data recovery operations.
- Provided technical support to customers regarding software, hardware and network related problems.
- Installed new appliances, wiring and machinery in homes with defective equipment.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Educated customers on the usage and advantages of Xfinity products and services.
- Guided customers through the features and benefits of Xfinity offerings.
- Assisted customers in understanding Xfinity products and services.
- Resolved customer complaints promptly by providing effective solutions via remote access or over the phone.
- Worked effectively in team environments to make the workplace more productive.
Education
Bachelor of Science - Animal Science
Ekiti State University
Ado/Ekiti, Nigeria03-2011
Skills
- Effective Schedule Planning
- Processes and procedures
- Business administration
- Budget management
- Process improvement
- Project planning
- customer service
Timeline
EMR Consultant
CSI (contract)
09.2022 - 12.2023
Supervisor
Bolad Healthcare Services (part time)
07.2022 - Current
Associate Technician
Comcast, Xfinity
04.2019 - 04.2022
Bachelor of Science - Animal Science
Ekiti State University
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