Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Kehylbert Gutierrez

Orlando,FL

Summary

Professional hospitality leader with proven track record in managing teams and driving customer satisfaction. Skilled in operational management, staff training, and budget oversight. Known for adaptability, strong problem-solving abilities, focus on achieving results through collaborative efforts and fostering a positive work environment, ensuring exceptional service and operational efficiency.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Restaurant General Manager

Thunya Thai Cuisine LLC
01.2024 - 04.2025
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.

Assistant Restaurant General Manager

Chai Thai Cuisine
08.2021 - 08.2022
  • Reduced food waste by implementing proper portion control techniques and monitoring inventory levels.
  • Trained new hires on kitchen procedures, safety protocols, and recipe execution to maintain consistency in service quality.
  • Upheld strict food safety guidelines to minimize the risk of contamination or illness resulting from improper handling practices.
  • Maintained a high standard of cleanliness, ensuring a safe and sanitary work environment for staff and customers.
  • Pitched in to work line during busy periods or in place of sick employees.

Cook

Chai Thai Cuisine
04.2019 - 08.2022
  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Adjusted recipes based on ingredient availability or customer request.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.

Education

Associate of Science - Computer And Information Sciences

Valencia College
Orlando, FL
07.2026

Skills

  • Operations management
  • Team management
  • Inventory control and record keeping
  • Point of sale (POS) system operation
  • Organization and prioritization
  • Customer service
  • Payroll administration
  • Business management
  • Facility maintenance
  • Online ordering management

Certification

  • ServSafe Certification
  • Computer Programming Specialist

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Restaurant General Manager

Thunya Thai Cuisine LLC
01.2024 - 04.2025

Assistant Restaurant General Manager

Chai Thai Cuisine
08.2021 - 08.2022

Cook

Chai Thai Cuisine
04.2019 - 08.2022

Associate of Science - Computer And Information Sciences

Valencia College