Summary
Overview
Work History
Skills
Languages
Timeline
Generic

KEI TAKAHASHI

MHAFB

Summary

I am a virtual professional with solid foundation in administrative support and digital communication. Among other things, I am adept at managing schedules, handling correspondence, and coordinating projects amongst my team to drive efficiency and outcomes. I have a strong focus on collaboration and adaptability, ensuring seamless team dynamics and responsiveness to evolving needs.

Overview

10
10
years of professional experience

Work History

Virtual Assistant

Self Employed
12.2021 - Current
  • Monitor emails, community management/ engagement, organize inbox, and prioritized messages for clients
  • Ensure clear and consistent communication with team members and clients across multiple platforms
  • Deliver prompt and responsive customer support through social media messaging, email communications, and other digital channels
  • Coordinate with multiple vendors to source product manufacturing options, provide client with a curated list of potential manufacturers and corresponding invoices for informed decision-making
  • Keep extensive contact list updated with new members and changes to existing contacts.
  • Organize and manage team tasks using Trello and Asana.


Retail Sales Manager

Savers
09.2015 - 07.2022


  • Processed payroll accurately and in a timely manner for all store employees
  • Analyzed sales data and trends to identify areas for improvement in both individual and team performance
  • Developed and managed employee schedules to ensure optimal staffing and operational efficiency
  • Conducted regular audits to maintain compliance and ensure smooth store operations
  • Led team meetings to communicate goals, updates, and performance feedback
  • Served as the primary hiring manager; coordinated and scheduled interviews for management positions
  • Collaborated with other department managers to create a cohesive in-store experience that maximized cross-selling opportunities between departments

Executive Assistant

Noriko Foundation(Study Abroad Program)
04.2018 - 04.2019
  • Assisted in coordinating student agendas
  • Ensured the smooth execution of activities, events, and classes.
  • Maintained clear and consistent communication between team members, faculty, and students

Skills

  • Customer/ Client Services
  • Data Entry/ Database Management
  • Workforce Planning
  • Project Management
  • Inventory/ Stock Management
  • Administrative Assistance
  • Microsoft Word, Excel, Outlook, Adobe
  • Google Suite, Gmail, docs, sheet, calendar

Languages

Japanese
Native or Bilingual

Timeline

Virtual Assistant

Self Employed
12.2021 - Current

Executive Assistant

Noriko Foundation(Study Abroad Program)
04.2018 - 04.2019

Retail Sales Manager

Savers
09.2015 - 07.2022

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KEI TAKAHASHI