Keiala Brooks
Gaffney,SC
Summary
Solid background in operating and maintaining machinery. Efficiently performed setup, troubleshooting, and routine maintenance tasks to ensure smooth production processes. Demonstrated expertise in machine calibration and adherence to safety protocols.
Experienced with operating and maintaining various types of production machinery. Utilizes technical skills to troubleshoot and resolve mechanical issues swiftly. Knowledge of safety standards and procedures to maintain secure working environment.
Overview
8
8
years of professional experience
Work History
Caser Operator
Nestle
09.2024 - Current
- Managed multiple projects simultaneously while maintaining strict deadlines, prioritizing tasks based on urgency and importance.
- Supported continuous improvement initiatives by actively participating in team meetings and contributing suggestions for process improvements.
- Improved production efficiency with consistent attention to detail and adherence to safety protocols.
- Collaborated with team members to optimize workflow and maintain a clean work environment.
- Increased overall productivity through effective communication with supervisors, engineers, in the casing process.
Ingredient Handler
Adecco
07.2023 - 01.2024
- Consistently met or exceeded performance targets for ingredient preparation speed, accuracy, and overall quality, contributing to the success of production operations.
- Adhered to strict allergen control protocols, minimizing risk of cross-contamination during ingredient preparation processes.
- Trained new employees on proper ingredient handling procedures, ensuring consistent product quality across the team.
- Ensured timely delivery of properly prepared ingredients to production lines, preventing delays or bottlenecks within manufacturing processes.
Delivery Driver
FedEx
09.2022 - 07.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Packing Supervisor
Swamp Rabbit Moving LLC
03.2021 - 09.2022
- Assembled finished product for shipment by packing, crating, loading and securing items.
- Inspected product on lines for conformance to predetermined quality specifications.
- Minimized waste and lag times by maintaining orderly and clean work area and equipment.
- Reported defective materials to department supervisors for immediate remediation.
- Maintained detailed production log identifying materials used, wastage and rejects.
- Collaborated with lead operators and managers to accomplish smooth product changeovers with minimal downtime and wastage.
Server
Milliken & Co
06.2020 - 03.2022
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Cleared table and bussed dishes to allow for quick setups.
- Provided exceptional service to high volume of daily customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
Seat Assembler
Magna Seating
10.2019 - 06.2020
- Consistently met production deadlines through efficient time management and prioritization of tasks.
- Exhibited strong attention to detail, carefully reviewing assembled seats for any inconsistencies or imperfections before shipment.
- Improved assembly efficiency by implementing standardized processes and maintaining a clean workspace.
- Promoted workplace efficiency by effectively communicating with team members about project status updates and potential challenges encountered during the assembly process.
- Collaborated effectively with team members, resulting in increased productivity and teamwork.
Customer Service Associate
Walmart
07.2017 - 09.2019
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Educated customers on special pricing opportunities and company offerings.
- Documented customer correspondence in CRM to track requests, problems and solutions.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Recommended and initiated product offerings to meet customer changing needs.
- Developed and organized electronic files to maintain customer service-related documents.
Education
High School Diploma -
Greer High School
Greer, SC05.2017
Skills
- Assembly operations
- Multitasking Abilities
- Critical thinking
- Machine operation
- Reliable
Education and Training
other
Timeline
Caser Operator
Nestle
09.2024 - Current
Ingredient Handler
Adecco
07.2023 - 01.2024
Delivery Driver
FedEx
09.2022 - 07.2023
Packing Supervisor
Swamp Rabbit Moving LLC
03.2021 - 09.2022
Server
Milliken & Co
06.2020 - 03.2022
Seat Assembler
Magna Seating
10.2019 - 06.2020
Customer Service Associate
Walmart
07.2017 - 09.2019
High School Diploma -
Greer High School