Keiana McPherson

• Developed strong relationships with clients through excellent customer service

● Mentored newer agents, sharing effective selling techniques and best practices for success.

● Increased sales and customer satisfaction through personalized servicing.

● Expanded client base by diligently prospecting new leads and effectively presenting product offerings

• Provide exceptional customer service by greeting and assisting customers, handling inquiries, and resolving issues promptly and courteously
• Process transactions accurately and efficiently using cash register system
• Perform opening and closing procedures, including balancing cash drawers, preparing daily reports, and securing store
• Train and supervise new cashiers, ensuring adherence to company policies and procedures
• Maintain cleanliness and organization of store, including restocking merchandise and arranging displays.

• Supervised and engaged with children aged 7-8, facilitating positive and interactive environment
• Monitored children behavior during activities, effectively handling discipline situations and encouraging positive behavior.
• Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.

• Prepared and served meals and refreshments to children
• Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
• Monitored children's activities to verify safety and wellbeing.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Implemented daily routines and activities to stimulate and engage children.