Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keiana Ohlde

Everett,WA

Summary

Attentive Grocery Team Member provides friendly and efficient customer service, demonstrating sincerity and respect during all interactions. Exhibits teamwork to provide pleasant working and shopping environment. Demonstrates excellent communication and relationship-building skills.

Overview

3
3
years of professional experience

Work History

Grocery Team Member

Safeway
Silver Lake, WA
06.2022 - 07.2024
  • Used cash register to accept cash or charge card for processing customer selections and purchases.
  • Stocked product and maintained product displays according to merchandising standards, vendor contract terms and planograms.
  • Followed safety and sanitation procedures to provide quality services and products for customers.
  • Answered questions and inquiries per shift regarding products, prices and availability.
  • Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
  • Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
  • Checked delivered merchandise and order information to verify shipment accuracy.
  • Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
  • Notified management of customer or employee accidents.
  • Identified and quickly handled spill clean-up.

Associate

McDonald's
Snohomish, WA
05.2021 - 02.2022
  • Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
  • Provided exceptional service to high volume of daily customers.
  • Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Assisted at drive-thru window by swiftly handling cash and credit card transactions.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Education

High School Diploma -

Lake Stevens Sr High School
Lake Stevens, WA
06-2023

Skills

  • Customer service and assistance
  • Training and mentoring
  • Display Setup
  • Store opening and closing
  • Loss Prevention
  • Store Cleaning
  • Bagging groceries
  • Accurate Cash Handling
  • Team contribution
  • Cleaning and Sanitizing
  • Willingness to Learn
  • Punctual and Reliable
  • Teamwork and Collaboration
  • Attention to Detail
  • Order Filling
  • Flexible Schedule

Timeline

Grocery Team Member

Safeway
06.2022 - 07.2024

Associate

McDonald's
05.2021 - 02.2022

High School Diploma -

Lake Stevens Sr High School
Keiana Ohlde