Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keiandra Hundley

Apopka,FL

Summary

Detail-oriented and reliable professional with a strong background in billing, collections, administrative support, and customer service. Over 5 years of experience handling financial transactions, maintaining accurate records, and supporting efficient office operations. Skilled in data entry, problem-solving, and vendor/client communications. Proficient in MS Office (Excel, Outlook), with a systematic and organized approach to managing accounts and supporting accounting departments.

Overview

14
14
years of professional experience

Work History

Operations Manager

EoS Fitness
Orlando, FL
11.2022 - Current
  • - Manage billing, collections, and account issues for member services.
  • - Monitor and reconcile inventory and supply expenses.
  • - Handle cancellations and payment discrepancies, ensuring account accuracy.
  • - Maintain organized records of financial transactions.
  • - Train staff on customer service and financial procedures.

Administrative Assistant

Centracare
Mount Dora, FL
08.2016 - 10.2019
  • - Verified insurance and processed patient billing and collections.
  • - Entered and maintained confidential financial and patient records.
  • - Supported high-volume front desk operations while adhering to payment policies.
  • - Communicated with vendors and departments to resolve billing discrepancies.

Manager / Health Care Concierge

CVS Pharmacy
Apopka, FL
01.2013 - 07.2016
  • - Oversaw daily financial operations including daily balancing and cash handling.
  • - Handled financial reporting and reconciliation of daily sales and transactions.
  • - Collaborated with vendors and internal departments to track expenses and manage accounts.
  • - Trained staff on customer and financial systems, ensuring compliance.

Account Manager

Convergys
Lake Mary, FL
01.2012 - 03.2013
  • - Worked closely with clients and insurers to resolve payment and claims issues.
  • - Recorded, tracked, and documented account activity and client transactions.
  • - Managed sensitive data entry and financial records in a high-volume environment.

Education

Associate in Arts (A.A.) -

Seminole State College
Lake Mary, FL
01.2016

Skills

  • Accounts Payable & Receivable
  • Billing & Collections
  • Financial Data Entry & Documentation
  • Vendor Communication
  • Invoice Processing & Reconciliation
  • Microsoft Excel & Office Suite
  • Problem-Solving & Organization
  • Record-Keeping & File Management
  • Customer Service & Internal Support
  • Financial reporting
  • Inventory management
  • Billing processes

Timeline

Operations Manager

EoS Fitness
11.2022 - Current

Administrative Assistant

Centracare
08.2016 - 10.2019

Manager / Health Care Concierge

CVS Pharmacy
01.2013 - 07.2016

Account Manager

Convergys
01.2012 - 03.2013

Associate in Arts (A.A.) -

Seminole State College

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