Kei’Angelo Chatman
Dearborn
Summary
Experienced professional with expertise in computer knowledge, software programs, and systems. Strong communication skills to effectively collaborate with team members. Seeking a full-time position in a dynamic and expanding company.
Overview
7
7
years of professional experience
Work History
Sales Operations Coordinator
CDW
06.2022 - Current
- Boosted sales efficiency by streamlining processes and implementing new sales operations strategies.
- Enhanced communication between sales teams and other departments for better collaboration and improved results.
- Developed comprehensive sales reports to guide decision-making and drive revenue growth.
- Optimized CRM systems for accurate data tracking, enabling informed business decisions.
- Experience in a high-volume customer service environment providing world-class service. knowledge of SalesForce / Pipedrive CRM software.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
Human Resources Specialist
Robert Half Office Team
01.2022 - 06.2022
- Reviewed and screened applicant resumes to identify qualified candidates.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
- Delivered consultative services and recruited qualified and diversified candidates for employment.
Real Estate Advisor Lead / Talent Acquisition
Rocket Mortgage FieldHouse
04.2020 - 01.2022
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Developed polished and successful sales presentations to highlight product benefits, quality and advantages against competitors.
- Presented properties to show quality and market comparisons through self-developed presentations.
- Developed and maintained strong working relationships with executives, HR team and hiring managers to foster partnerships that produced consistent results.
- Developed communication and marketing plan and leveraged talent acquisition tools, resources and campaigns to source and attract top talent.
- Sourced and screened candidates for Customer service/ Leadership roles and worked with hiring managers to coordinate interviews, offers and onboarding.
- Collaborated with a team of professionals, including mortgage brokers and attorneys, to streamline the transaction process for clients.
- Prepared detailed comparative market analysis reports for client presentations, aiding in informed decision making.
Sales Gallery Manager
Hilton Grand Vacations Inc.
11.2017 - 04.2020
- Guided sales prospects on resort property tours and followed up with targeted sales presentations.
- Maintained client lead database and consistently updated information to keep data current.
- Developed top-tier negotiating skills and turned customer objections into sales opportunities.
- Participated in onsite and webinar-based sales trainings and attended 9:00 am sales meetings.
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Highschool Diploma -
Lincoln Park High School
Lincoln Park, MISkills
- Sales
- Customer Relations
- Financial document review
- Financial services
- Application preparations
- Technical troubleshooting
- MS Office
- Microsoft Office
- MS PowerPoint
- MS Excel
- MS Word
- Information Verification
- Advanced MS Office Suite Knowledge
- Technical Support
- Data Management / leadership
- Executive administrative assistant
Timeline
Sales Operations Coordinator
CDW
06.2022 - Current
Human Resources Specialist
Robert Half Office Team
01.2022 - 06.2022
Real Estate Advisor Lead / Talent Acquisition
Rocket Mortgage FieldHouse
04.2020 - 01.2022
Sales Gallery Manager
Hilton Grand Vacations Inc.
11.2017 - 04.2020
Highschool Diploma -
Lincoln Park High School
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