Overview
Work History
Education
Skills
Timeline
AssistantManager

KEIANNA GERDES

YOUNGTOWN,AZ

Overview

11
11
years of professional experience

Work History

ASSISTANT MANAGER

DOMINOS
10.2013 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Warehouse Worker

XPO / GXO
08.2021 - 12.2022
  • Maximized order fulfillment speed by consistently meeting or exceeding daily performance metrics set by management.
  • Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
  • Worked professionally with team members and across departments to meet demands of high-volume environment.
  • Reduced errors in shipments by double-checking orders before loading onto delivery trucks.
  • Upheld company standards for quality, performance and accuracy across outbound operations.
  • Prepared packages for shipment using appropriate packing materials to minimize potential damage during transit.
  • Developed and maintained good working relationships with fellow employees, delivery drivers and vendors.
  • Improved order accuracy by diligently picking and packing items according to customer specifications.

Warehouse Worker

FASTENAL
09.2018 - 01.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50-75 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Enhanced order fulfillment accuracy, double-checking each order against its picking list.
  • Reduced order processing times with meticulous attention to order picking and packaging.
  • Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.

Education

High School Diploma -

APOLLO HIGH SCHOOL
Glendale, AZ

Skills

  • Team motivation
  • Customer rapport
  • Follow-up skills
  • Prioritization
  • Loading and unloading
  • Order picking and processing
  • Shipping and receiving
  • Unpacking merchandise
  • Heavy Lifting

Timeline

Warehouse Worker

XPO / GXO
08.2021 - 12.2022

Warehouse Worker

FASTENAL
09.2018 - 01.2020

ASSISTANT MANAGER

DOMINOS
10.2013 - Current

High School Diploma -

APOLLO HIGH SCHOOL

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KEIANNA GERDES