Worked to improve and enhance patient lives through effective and compassionate care.
Adhered to all resident lifting and safe lifting instructions and rules.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Developed rapport to create safe and trusting environment for care.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Health Care Aide
Coventry Assisted Living
Decatur, GA
04.2006 - 05.2009
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Completed all home cleaning tasks, including dusting, washing dishes, laundry and vacuuming.
Maintained clean, safe and well-organized patient environment.
Customer Service Associate
Georgia State University Bookstore
Atlanta, GA
06.2000 - 08.2003
Conferred with customers about concerns with products or services to resolve problems and drive sales.
Demonstrated items to customers and created customer awareness, interest and sales.
Energized and motivated in performing sales floor activities including merchandising and selling.
Helped average of 100 customers every day by approaching conversations with positive attitude and focus on customer satisfaction.
Drug Clerk
Eckerd Pharmacy
Decatur, GA
05.2001 - 01.2002
Recommended items for sale and trade-up or companion items to customer, assisting with access to and combinations of over-the-counter products and escorting customers to aisle when appropriate.
Completed cash register transactions by handling credit and cash payments using pharmacy register system.
Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Education
No Degree - CNA Certificate
Advance Healthcare Enterprise
Decatur, GA
Associate of Science - Health Information Technology
Georgia Piedmont Technical College
Clarkston, GA
High School Diploma -
Elizabeth Andrews High School
Stone Mountain, GA
10.2001
Skills
Companionship and emotional support
Patient-focused care
Patient Care
Dementia Knowledge
Rehabilitation
ADLs Assistance
Emotional Support
Infection Control
Dementia and Alzheimer's knowledge
Compassionate
Timeline
Health Care Aide
Sunrise Senior Living
05.2009 - 01.2021
Health Care Aide
Coventry Assisted Living
04.2006 - 05.2009
Drug Clerk
Eckerd Pharmacy
05.2001 - 01.2002
Customer Service Associate
Georgia State University Bookstore
06.2000 - 08.2003
No Degree - CNA Certificate
Advance Healthcare Enterprise
Associate of Science - Health Information Technology