KEIANNA PERCIVAL

Experienced service technician proficient in diagnostics, repairs, and maintenance of diverse systems and equipment. Collaborates effectively within teams to consistently surpass targets. Demonstrates adaptability and reliability in dynamic work environments, ensuring smooth operations. Skilled in troubleshooting, delivering exceptional customer service, and providing technical problem-solving expertise. Committed to delivering high-quality service and exceeding customer expectations.

• Sharpshooter Qualified
• DoD information identification & Safeguarding
• Combat Life Saving Course
• Automotive HVAC Certification

• Lube Technician, Perform oil changes and other routine maintenance on a variety of vehicles, Inspect vehicles for potential repair needs and communicate findings to customers, Utilize computer systems to check for vehicle maintenance histories and service schedules
• Lube Technician, Performed preventive and corrective maintenance on vehicles, including oil changes, tire rotations, fluid checks and flushes, and brake maintenance, Utilized computer-based diagnostic tools and equipment to identify problems and repair vehicles, Followed safety protocols
• Lube Technician, Effectively completed oil changes, tire rotations, cabin air filter replacements, and other minor maintenance services on vehicles, Assisted in the maintenance and repair of vehicles, including the diagnosis of customer issues, Provided customers with detailed explanations of services performed
• Cashier, Processed payments from customers using cash, credit cards, checks, and gift cards, Helped customers with inquiries and resolved any complaints, Greeted customers and provided assistance with items selection