Keiara Hill
Copperas Cove,TX
Summary
Experienced Human Resources Manager and Operations Supervisor with a strong background in managing and streamlining operations. Proven track record in overseeing large teams, with a focus on records management, policy development, and staff management for 300+ personnel. Highly proficient in Microsoft Office, with exceptional time management and interpersonal skills that drive effective conflict resolution and team building.
Overview
9
9
years of professional experience
Work History
Human Resource Manager
U.S. Army Active Duty
03.2023 - 12.2023
- Managed comprehensive HR operations for a transportation company, addressing the needs of 300 personnel while aligning initiatives with business objectives.
- Resolved workplace issues in accordance with company policy and legal guidelines, fostering a harmonious and productive environment.
- Designed and implemented robust human resources policies and procedures, ensuring regulatory compliance and operational consistency.
- Actively participated in weekly staff meetings and collaborated with senior management to review progress, address challenges, and refine strategies.
- Communicated business rules via an employee handbook and organized team-building activities and celebratory events to promote a positive workplace culture.
Logistics & Convoy Operations Supervisor
U.S. Army Active Duty
03.2020 - 03.2023
- Directed transportation missions and led convoy operations, ensuring the safe and timely delivery of personnel and equipment in dynamic, high-pressure environments.
- Planned, scheduled, and assigned work activities for personnel, optimizing task allocation based on individual strengths to meet critical deadlines.
- Identified training needs and coordinated targeted programs to enhance staff competencies, bolstering overall unit readiness.
- Evaluated employee performance against established objectives, providing actionable feedback to drive continuous improvement.
- Assigned tasks strategically while motivating team members to achieve operational goals, ensuring a seamless integration of administrative and logistical functions.
Human Resources/Operations Supervisor
U.S. Army Active Duty
10.2017 - 03.2020
- Managed the administrative, operational, and logistical functions of multiple organizations, consistently achieving high operational readiness in challenging, resource-constrained environments.
- Conducted weekly briefings with senior management to align priorities and delegate tasks, ensuring efficient logistical support across subordinate units.
- Planned and executed multi-week training exercises and events, optimizing transportation logistics and administrative support to ensure mission success.
- Conducted performance evaluations for enhanced employee accountability and growth.
Human Resource Specialist
U.S. Army Active Duty
02.2015 - 10.2017
- Oversaw personnel files for up to 400 employees and families across four sub-organizations, ensuring precise documentation of awards, decorations, and evaluations.
- Directed onboarding and offboarding processes to adhere to organizational standards while advising leadership on workforce metrics for strategic manpower planning.
- Administered HR databases and produced detailed reports to enhance data retrieval and operational efficiency.
- Utilized problem-solving skills to resolve customer service issues quickly and efficiently.
Education
Bachelor of Science - Healthcare Administration
American Public University
Charles Town, WV 2541405-2026
Skills
- Interpersonal Skills
- Training and mentoring
- Records management
- Staff management
- Interpersonal Skills
- Conflict Resolution
- Leadership Development
- Team building
Timeline
Human Resource Manager
U.S. Army Active Duty
03.2023 - 12.2023
Logistics & Convoy Operations Supervisor
U.S. Army Active Duty
03.2020 - 03.2023
Human Resources/Operations Supervisor
U.S. Army Active Duty
10.2017 - 03.2020
Human Resource Specialist
U.S. Army Active Duty
02.2015 - 10.2017
Bachelor of Science - Healthcare Administration
American Public University
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