Keiara Jackson
Summary
Diligent Material Handler offering experience moving loads quickly and without damage. Attentive and safety-focused with proven history of identifying potential hazards. Works well in both team and independent roles.
Hardworking team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in basic equipment maintenance.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Material Handler
Amazon
03.2023 - 03.2024
- Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
- Reduced order processing time with streamlined material handling procedures.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Managed inventory levels with precision, performing regular audits and adjusting as necessary.
Call Center Representative
FastTrak
02.2022 - 03.2023
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Streamlined call flow processes for more efficient response times and increased productivity.
- Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Collaborated with team members to share best practices and improve overall team performance in meeting targets.
Education
Dental Assistant Certification - Dental Assisting
UEI College - Fresno
Fresno, CA05.2021
Skills
- Cycle counting
- Equipment safety
- Delivery Tracking
- Stock Rotation
- Warehouse Organization
- Forklift Operation
- Material Handling
- Incident Reporting
- Shipping Documentation
- Teamwork and Collaboration
- Pallet Jack Operation
- OSHA Compliance
- Forklift Operations
- Warehouse Operations
- PPE Policy Adherence
- Order Picking
- Clean Background Check
- Warehouse Safety
- Customer Service
- POS Systems
- Goal Setting
- Multitasking Abilities
Timeline
Material Handler
Amazon
03.2023 - 03.2024
Call Center Representative
FastTrak
02.2022 - 03.2023
Dental Assistant Certification - Dental Assisting
UEI College - Fresno
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