Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keiarra Amerson

Omaha,NE

Summary

Diligent Patient Access Specialist with strong background in medical office administration. Successfully managed patient appointments, medical records, and front-desk operations, ensuring smooth workflow and patient satisfaction. Demonstrated ability to handle high-volume phone calls and maintain confidentiality while providing excellent patient care and support.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Patient Access Specialist

Childrens Behavioral Center
Omaha
01.2026 - Current

Verifying demographic and insurance information upon patients arrival, coordinating appointments, ensuring accurancy in the EMR to avoid billing issues.

Medical Receptionist

Bariatric Clinic
Omaha, NE
03.2024 - 12.2026
  • Managed patient scheduling to optimize clinic flow and reduce wait times.
  • Processed patient registrations and insurance verifications for accurate billing.
  • Coordinated communication between medical staff and patients for seamless operations.
  • Maintained electronic health records with attention to detail and confidentiality.

Patient Access Specialist

Neurosurgery Clinic Bergan Mercy
Omaha, NE
03.2020 - 02.2024
  • Coordinated patient scheduling and registration processes to enhance operational efficiency.
  • Managed insurance verification and eligibility checks to ensure accurate patient information.
  • Developed and maintained strong relationships with patients, families, and healthcare providers.
  • Trained new staff on patient access procedures and systems for improved service delivery.

Education

High School Diploma -

Iowa Western Community College
Council Bluffs, IA
05.2018

Skills

  • Data entry documentation
  • HIPAA compliance
  • 10-key proficiency
  • Excel spreadsheets
  • Appointment scheduling
  • Insurance billing
  • Patient scheduling
  • Medical terminology
  • Front desk operations
  • Health insurance processing
  • Professional and mature
  • Flexible

Certification

Licensed Certified Nursing Assistant - 2010

Timeline

Patient Access Specialist

Childrens Behavioral Center
01.2026 - Current

Medical Receptionist

Bariatric Clinic
03.2024 - 12.2026

Patient Access Specialist

Neurosurgery Clinic Bergan Mercy
03.2020 - 02.2024

High School Diploma -

Iowa Western Community College