Keiarrah Thompson
Irvington
Summary
Detail-oriented behavioral health professional with experience in remote care coordination, documentation, and service authorization for children and families with mental health needs. Skilled in managing complex caseloads, maintaining regulatory-compliant records, and collaborating with multidisciplinary teams. Currently pursuing a Master’s in Clinical Mental Health Counseling with a 4.0 GPA, with strong interest in remote mental health and case management roles.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Care Manager
Partnership for Children of Essex
Irvington
06.2025 - 04.2026
- Provided comprehensive case management services to children and families, coordinating care across behavioral health, medical, educational, and community-based systems
- Conducted remote case management and telehealth sessions, ensuring compliance with Medicaid and agency standards
- Developed and monitored individualized treatment plans, needs assessments, and care goals in collaboration with families and interdisciplinary teams
- Maintained accurate, timely electronic documentation, authorizations, and service records in compliance with regulatory requirements
Wellness Specialist
Bridgeway Behavioral Health
Union
06.2024 - 05.2025
- Supported clients in accessing community-based mental health resources and services
- Assisted with care coordination and documentation to support quality assurance and service delivery
- Promoted client engagement and wellness through supportive communication and resource navigation
Peer Wellness Ambassador
Elizabeth City State University
Elizabeth City
02.2024 - 05.2024
- Facilitated wellness programming to promote mental health awareness among university students
- Collaborated with faculty and staff to develop and implement mental health initiatives
Counselor
The Woodlands Foundation
Wexford
07.2023 - 08.2023
- Supported behavioral and therapeutic programming for individuals with disabilities
- Maintained confidential records in compliance with regulatory standards
- Documented client progress and collaborated with multidisciplinary teams to support treatment goals
Education
Master of Science - Clinical Mental Health Counseling
Capella University
Minneapolis, MN 03.2025 - 04.2026
Bachelor of Science - Psychology
Elizabeth City State University
Elizabeth City, NC 01.2022 - 05.2024
Skills
- Care Coordination
- Telehealth & Remote Service Delivery
- Documentation & Electronic Medical Records (EMR)
- Authorization & Compliance
- Quality Assurance
- School & Provider Collaboration
- Mental Health & Disability Support
- Microsoft Office Suite
- CPR & First Aid Certified
Accomplishments
- Member, National Society of Leadership and Success (NSLS)
- Member, Psi Chi International Honor Society in Psychology
- Member, Sigma Gamma Rho Sorority, Inc.
Timeline
Care Manager
Partnership for Children of Essex
06.2025 - 04.2026
Master of Science - Clinical Mental Health Counseling
Capella University
03.2025 - 04.2026
Wellness Specialist
Bridgeway Behavioral Health
06.2024 - 05.2025
Peer Wellness Ambassador
Elizabeth City State University
02.2024 - 05.2024
Counselor
The Woodlands Foundation
07.2023 - 08.2023
Bachelor of Science - Psychology
Elizabeth City State University
01.2022 - 05.2024