KEIAUNDRA PALMER
Blythewood,SC
Summary
Results-driven professional with 24 years of experience in Education, Healthcare, and Hospitality sectors. Expertise in Communication, Organizational Leadership, and Team Performance Enhancement. Seeking remote role to leverage diverse skill set in dynamic environments. Committed to fostering collaboration and delivering exceptional service.
Overview
16
16
years of professional experience
Work History
Office Administrator
Angels to Your Door
05.2025 - Current
- Enhanced efficiency by coordinating office operations and streamlining workflows.
- Facilitated cross-department scheduling and communication for improved productivity.
- Established organized filing systems for efficient document retrieval and management.
- Trained new staff on office protocols and administrative procedures effectively.
- Maintained organized electronic and paper filing systems for quick information access.
- Supported payroll processing to ensure timely employee payments and satisfaction.
Daycare Teacher
Promisetown Childcare Ministry
07.2022 - 02.2025
- Enhanced child engagement by developing tailored lesson plans for two-year-olds.
- Implemented age-appropriate activities to promote cognitive and physical development in young learners.
- Maintained regular communication with parents to keep them informed of child progress and activities.
- Created a safe and nurturing classroom environment conducive to exploration and learning.
- Facilitated various developmental activities, focusing on language, motor skills, and social interaction.
- Observed and assessed individual children's progress to adapt lessons to meet diverse needs.
- Encouraged teamwork and collaboration among children through group play and cooperative activities.
Supervisor
The Grub House Restaurant
08.2015 - 01.2023
- - Oversaw daily restaurant operations, ensuring high standards of service and food quality.
- - Managed staff scheduling, training, and performance evaluations to enhance team effectiveness.
- - Handled customer complaints and feedback to maintain satisfaction and loyalty.
- - Coordinated inventory management and ordering of supplies to optimize costs.
Switchboard Operator
Ascension Health
04.2010 - 12.2021
- Ensured efficient communication by managing all incoming and outgoing calls.
- Assisted patients, staff, and visitors with inquiries and directions promptly.
- Maintained accurate call and message records, prioritizing urgent requests effectively.
- Coordinated with emergency services and hospital staff during critical situations.
Skills
- Effective verbal and written communication
- High-pressure service proficiency
- Task prioritization
- Proficient in issue resolution
- Team supervision
- Administrative support
- Database entry
- Office management
- Customer engagement
- Payroll
- Inbound phone call handling
- Managing office supply inventory
Affiliations
Member of Words of Empowerment where I am lead of the pastoral aide team and ministry outreach.
Timeline
Office Administrator
Angels to Your Door
05.2025 - Current
Daycare Teacher
Promisetown Childcare Ministry
07.2022 - 02.2025
Supervisor
The Grub House Restaurant
08.2015 - 01.2023
Switchboard Operator
Ascension Health
04.2010 - 12.2021