Self-motivated, enthusiastic professional with 14+ years healthcare experience, data entry, and customer service. Sound knowledge and in-depth understanding of patient information management. Detail oriented and highly organized with a strong focus on accuracy and timeliness. Strong interpersonal and communication skills, maintaining effective working relationships with both internal and external stakeholders. Highly familiar with ethical, legal and administrative requirements of the healthcare system.
Overview
14
14
years of professional experience
1
1
Certification
Work History
MRA/HEDIS Chart Compliance and Coding Specialist
PLAZA MEDICAL CENTER, ACQUIRED BY CLAREMEDICA
03.2013 - 07.2023
Prepared, reviewed, and transmitted claims using EMR system in a timely manner
Analyzed and reviewed hospital and specialist records for newly diagnosed HCC and diagnosis codes and corresponded with Physicians for review and confirmation
Analyzed and reviewed medical records for accuracy and completion as required by Insurance, HIPAA, and HEDIS guidelines
Accurately assigned ICD-10 and CPT codes based on clinical findings
Performed coding audits and prepared reports documenting results
Professionally presented audit results to department supervisor, manager, physicians and other related internal and external departments
Educated Physicians on best documentation practices according to Insurance and HIPAA guidelines
Reviewed HEDIS Gap reports and closed measures as needed
Trained new hires
Performed a variety of general clerical duties, including telephone calls, data entry, completion of forms, and other routine functions
Data Entry
Handled all confidential material in appropriate manner
Occupational Therapist Practice, MEDICAL BILLER
PRO NETWORKING PLUS INC
04.2009 - 05.2013
Managed the billing process for medical and occupational therapy services rendered by healthcare providers
Accurately documented and assigned appropriate ICD-9 and CPT codes
Submitted claims to Medicaid /insurance companies in a timely manner
Claim follow-up on outstanding accounts
Claim maintenance
Resolved denial instances
Achieved maximum reimbursement for services provided
Inbound/outbound calls
Other clerical duties as assigned
Data Entry
Handled all confidential material in appropriate manner