KeiChara Fleeks
Project Coordinator
Houston,TX
Summary
Organized and dependable candidate offers healthcare industry experience and leadership skills. Committed to close customer collaboration for optimal expectation management and partnership cultivation, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Determined, reliable and dedicated to team success.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Senior Certified Pharmacy Technician II - PRN
Memorial Hermann Memorial City Medical Center
Houston, TX
11.2021 - Current
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Restocked automated medication dispensing equipment.
- Counted, measured, and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Certified Pharmacy Technician Coordinator
CommonSpirit Baylor St Luke’s Medical Center
Houston, United States
03.2019 - Current
- Coordinated critical information and resources with cross-functional teams of nurses, pharmacists, and physicians
- Built a strong rapport by routinely communicating with and satisfying the needs of those who depended on my work to be done correctly and meet delivery deadlines
- Played a significant role in the company-wide transition from Microsoft Office to Google Workspaces, and trained others to be proficient in its use with our 'Get Going With Google' initiative
- Demonstrated project management, time management and organizational skills and the ability to quickly adapt to multiple priorities by thriving when asked to work in multiple roles in different locations
- Directly handled administrative duties and reworked processes to keep the system working at optimal efficiency
- Created a workflow strategy that kept the entire Jamail Specialty Center Pharmacy appropriately stocked with necessary medications, kept the pharmacy properly organized, and served as an effective guide for others
- Recognized by senior management on multiple occasions for collaborative style, proactive approach, and keen ability to effectively translate ideas and instructions from supervisors into effective outcomes
- Routinely solved problems that arose, and developed strategies to prevent them from becoming recurring issues
- Received a promotion from central floor to specialty as a result of consistently outstanding performance and noticeably remarkable work ethic.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Built strong relationships with internal and external stakeholders and devised strategies, initiatives and events promoting products and services.
- Adhered to budget requirements with excellent planning and consistent expense monitoring.
Pharmacy Technician II Float
Kelsey-Seybold Clinic
Pearland, TX
10.2017 - 03.2019
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Counted, measured, and compounded medications following standard procedures.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Coordinated verification and filling of more than 150 daily prescriptions in high-volume retail pharmacy environment.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Pharmacy Technician - Inventory Specialist
CVS Pharmacy, Retail
Houston, TX
01.2014 - 10.2017
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Coordinated verification and filling of more than 200 daily prescriptions in high-volume retail pharmacy environment.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Recruited, trained and guided new pharmacy technicians, improving overall performance 84% district-wide.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
Education
No Degree - Project Management
Coursera
Online 02.2022 - Current
High School Diploma -
Barbara Jordan High School For Careers
Houston, TX 08.2008 - 06.2012
Skills
Organization
Empathy
Resource managementTeamwork
Active listening
Communication
Motivation
Problem solving
Adaptability
Time-management
Critical thinking
Additional Information
- Business Analysis & Process Management | Coursera - March 2022
- The Project Management Course: Beginner to PROject Manager | Udemy - December 2021 Gained an overall understanding of the Project Manager role, and improved upon personal and professional skills required to be successful. Worked with a multitude of templates and practical documents to enhance understanding of the role. Completed Project Case Studies. Learned Agile and Waterfall project management. Learned the SCRUM methodology, and gained an understanding of how to apply it. Learned how to use Gantt charts, Critical Path Method, Project Plan, and Budget Learned how to use MS Project
Certification
CPhT - Certified Pharmacy Technician
Timeline
CAPM - Certified Associate in Project Management - In Progress
03-2022
No Degree - Project Management
Coursera
02.2022 - Current
Senior Certified Pharmacy Technician II - PRN
Memorial Hermann Memorial City Medical Center
11.2021 - Current
Certified Pharmacy Technician Coordinator
CommonSpirit Baylor St Luke’s Medical Center
03.2019 - Current
Project Management Training
10-2017
Pharmacy Technician II Float
Kelsey-Seybold Clinic
10.2017 - 03.2019
CPhT - Certified Pharmacy Technician
03-2016
Pharmacy Technician - Inventory Specialist
CVS Pharmacy, Retail
01.2014 - 10.2017
High School Diploma -
Barbara Jordan High School For Careers
08.2008 - 06.2012