Kay S.
Human Resource Executive
Houston,TX
Summary
Experienced leader with a proven track record in guiding teams, managing complex projects, and achieving strategic objectives. Skilled at developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Renowned for a collaborative approach and unwavering commitment to excellence.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Client Account HR Lead
Accenture
09.2024 - Current
- Talent Strategy & Talent Development: Create talent strategy to align with account plan to maintain and increase diverse team and continuous learning.
- Talent Planning creates and leads account sourcing strategy, talent plan, and manages role rotation. It also updates pyramid/succession planning and Omni connection strategy.
- Employee Engagement & Well-Being oversee the initiation of the engagement survey across account, adoption, insights, and action planning, focus, and priorities. Well-being, identify and adopt strengths of all associates and provide real-time coaching; partner with Account lead to create and implement recognition programs on the account for all levels.
- Inclusion and Diversity, create and implement an I&D plan to help account leads maintain focus on inclusion and belonging on their account, and coach and develop diverse talent.
- Performance Achievement, maintain, and encourage ongoing performance achievement and behaviors; ensure all client account input and MD success process.
- Leadership Development & Coaching, provide ongoing coaching to senior executive leadership and team members as needed.
NA S&C Products Tower HR Lead
Accenture
10.2022 - 09.2024
- Led Strategy & Consulting Products Tower HR Lead for four direct HR Partners, six business executives and ~760 employees across the tower
- Partnered with I&D lead and business leaders to action plan leadership development to help create and support an inclusive working environment
- Conduct weekly performance discussions with business and people leads to help create an open and transparent line of communication for all
- Partner with business leads on engagement action planning
- Fostered cross-functional relationships to connect managers and employees and improve overall efficiency
- Collaborated with stakeholders across organization to support proper flow of communication and execution of planned initiatives and projects.
Health and Well-Being Career Break
08.2022 - 10.2022
Sr. Lead HR Business Partner Global Technology
Danaher Corporation
07.2021 - 08.2022
- Lead team of 30 Sr HRBPs globally
- Managed and provided coaching to C-suite (CFO, CIO, CTO & CISO)
- Led monthly succession planning sessions with business leaders
- Developed Corporate Diversity Mentoring program which increased retention by 10%
- Created and implemented talent dashboard to advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention
- Performed budget analysis to control expenditures and predict future budget needs
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management for 40+ business entities in NA, and 15 global business entities
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures
- Liaised between multiple business divisions to improve communications
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
HR Business Partner Technology
Accenture
05.2019 - 07.2021
- Led & partner with new acquisitions setting strategic gender and diverse priorities, assisted with creating metrics around attract, develop and retaining underrepresented minority employees
- Serve as a trusted advisor delivering comprehensive talent solutions and staffing priorities for the $1.8B Finance, Talent and Organization, Customer Service & Sales, and Supply Chain and Operations Practices
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottomline profits
- Led an employee engagement effort to reduce attrition across key skill areas and demographics, creating a safe space for associates to discuss psychological safety, skill and capability gaps resulting in a 1% FY decrease of unmanaged attrition
- I&D Champion for the South Technology Practice, creating the I&D strategy for increasing engagement amongst underrepresented minorities, delivering unconscious bias and strategies for inclusive leadership training, impacting >4,000 Accenture Technology consultants
- Global leader for the Josh Bersin Academy for HR Professionals, leading all training and leadership development coursework for >300 Accenture HR Leaders to include North America and South Market Unit HR Leaders
- Monitored industry trends, keeping current on latest changes and competition in industry
- Identified issues with production, workforce and material sourcing and implemented successful solutions
- Identified opportunities to improve business process flows and productivity
- Clarified roles, responsibilities and expectations of staff
- Identified and resolved issues between employees, promoting better collaboration and mutual respect
- Demonstrated proficient leadership skills to motivate employees and build competent teams
- Collaborated with senior management to develop strategic initiatives and long-term goals
- Evaluated product development strategies and prepared alternative approaches to goal achievement
- Established performance goals for department and outlined processes for achievement.
Personal Time Off
Personal
12.2018 - 05.2019
Lead Global Sr. HR Project Manager
Sysco
01.2018 - 12.2018
- Partnered with CFO & President to design future state of the Finance Organization and creating the optimal pyramid model to achieve cost savings onshore and offshore
- Project lead and primary HR POC for Organizational Finance Transformation project
- Managed team of ~20 associates including Consultants, Communication Team, Internal associates and responsible managed vendor and suppliers
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottomline profits
- Clarified roles, responsibilities and expectations of staff
- Monitored industry trends, keeping current on latest changes and competition in industry
- Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas
- Built successful project plans covering objectives, resources and staffing to meet schedules
- Demonstrated proficient leadership skills to motivate employees and build competent teams
- Sourced, vetted and managed vendors needed to accomplish M&A goals
- Obtained needed resources by strategically negotiating with stakeholders and outside suppliers
- Used market insights to capitalize on key business opportunities for new advantageous partnerships
- Drove short-term and advanced promotional initiatives and planning processes.
Sr HR Business Partner Lead Project Manager
One Touch HR Solutions
11.2017 - 12.2018
- Owner and President contracted with global manufacturing company to complete companywide organizational transformation
- Transitioning HR legacy system to Workday
- Responsible for providing guidance to leadership on matters of Inclusion and Diversity
- Maintained professional, organized and safe environment for employees and patrons
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Maximized performance by monitoring daily activities and mentoring team members
- Increased employee engagement by 15%
- Evaluated employees' strengths and assigned tasks based upon experience and training
- Internal promotion rate increased by 5%
- Cross-trained existing employees to maximize team agility and performance
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
- Updated HR database with new employee information, changes in benefits and other details
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork
- Performed budget analysis to control expenditures and predict future budget needs
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
Global Talent Acquisition HR Partner
Sysco
11.2014 - 11.2017
- Led recruiting efforts for 10 Operating Companies across US and Globally to include Corporate Finance, Supply Chain, and Technology and responsible for producing yearly recruiting strategies
- Responsible for leading project change management initiatives
- Created and implemented veteran hiring recruitment team and program
- Developed and maintained strong working relationships with executives, HR team and hiring managers to foster partnerships that produced consistent results
- Evaluated resumes, interviewed and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy
- Created and drove talent acquisition and job placement strategies to attract diverse candidates
- Increased diversity pipeline by 10%
- Developed communication and marketing plan and leveraged talent acquisition tools, resources and campaigns to source and attract top talent
- Acted as brand ambassador to educate candidates on culture, career growth, benefits and advantages of working for company
- Leveraged employee referrals, direct sourcing, Internet applications and recruitment agencies to source candidates for positions
- Increased internal referrals by 5%
- Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change and assess progress
- Decreased time to fill by 10 days
- Created effective talent acquisition training materials that supported culture and performance objectives
- Negotiated contracts and managed budget for recruiting expenses.
HR Operations Manager
Citi Bank
11.2013 - 11.2014
- Maintained human resources regulatory compliance with local, state and federal laws
- Provided resolution to complex and confidential issues
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management
- Used technologically relevant digital systems to manage payroll and benefits programs
- Citi Bank went out of business in November 2014.
Education
Certification - D, E & I
University of South Florida
Tampa, FL 06.2021 - 11.2021
Certification - Human Resource Management
Rice University
Houston, TX 03.2020 - 10.2020
Graduate Certification - Project Management
University of Phoenix
Tempe, AZ 04.2019 - 12.2019
MBA - Human Resource Management
Capella University
Minneapolis, MN 05.2011 - 08.2013
Skills
HR operations, policies and procedures
HR analytics, technology
Succession & Executive Coaching
Organizational Culture & Development
Talent management & Workforce planning
Compliance Management
Retention & Engagement Strategies
Career Development, Planning & Pathing
Global HR Management
Problem-solving abilities
Accomplishments
- Led community partnership efforts with the Barbara Bush Houston Literacy Program, providing teachers and parents resources to encourage more reading during virtual learning, leading to Accenture being awarded the first ever Points of Light award.
- Led an employee engagement effort to reduce attrition across key skill areas and demographics, creating a safe space for associates to discuss psychological safety, skill and capability gaps resulting in a 1% FY decrease of unmanaged attrition.
Affiliations
- Project Management Institute
- Society of Human Resource Management
- National Black MBA Association
Timeline
Client Account HR Lead
Accenture
09.2024 - Current
NA S&C Products Tower HR Lead
Accenture
10.2022 - 09.2024
Health and Well-Being Career Break
08.2022 - 10.2022
Sr. Lead HR Business Partner Global Technology
Danaher Corporation
07.2021 - 08.2022
Certification - D, E & I
University of South Florida
06.2021 - 11.2021
Certification - Human Resource Management
Rice University
03.2020 - 10.2020
HR Business Partner Technology
Accenture
05.2019 - 07.2021
Graduate Certification - Project Management
University of Phoenix
04.2019 - 12.2019
Personal Time Off
Personal
12.2018 - 05.2019
Lead Global Sr. HR Project Manager
Sysco
01.2018 - 12.2018
Sr HR Business Partner Lead Project Manager
One Touch HR Solutions
11.2017 - 12.2018
Global Talent Acquisition HR Partner
Sysco
11.2014 - 11.2017
HR Operations Manager
Citi Bank
11.2013 - 11.2014
MBA - Human Resource Management
Capella University
05.2011 - 08.2013