Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Keicielly Carla Da Silva

Kailua-Kona,HI

Summary

Adaptable professional with a background in client-facing roles and independent business operations, bringing a strong sense of responsibility, organization, and attention to detail. Holds an Associate of Science in Criminal Justice with a specialization in Homeland Security. Experienced in fast-paced environments requiring accuracy, professionalism, and effective communication. Seeking to contribute to roles that support operational efficiency, public safety, or organizational processes.

Overview

8
8
years of professional experience

Work History

Amazon Reseller - E-commerce Seller

Idea Shop
Orlando, FL
03.2021 - 11.2021
  • Managed sales forecasts and inventory planning for reseller channel, ensuring optimal stock levels to meet demand without overstocking.
  • Prequalified sales leads and gathered complete details to forward to proper reseller.
  • Handled order fulfillment, returns, and customer service inquiries
  • Developed strong problem-solving skills in a fast-paced business environment

Receptionist

Gil Produções- Video Production Service
Americana, São Paulo
12.2014 - 01.2016
  • Managed front desk operations and handled high-volume customer interactions
  • Coordinated communication via phone, email, and in person
  • Maintained organized records and supported administrative tasks
  • Ensured professional and welcoming environment for clients

Receptionist

ProLab Laboratory Blood Test
Americana, São Paulo
05.2014 - 12.2014
  • Responded to client inquiries and scheduled appointments
  • Directed calls to appropriate departments efficiently
  • Assisted with documentation and clerical support

Accounting Assistant

Hospital São Francisco
Americana, São Paulo
01.2014 - 04.2014
  • Assisted with financial reports and invoice reconciliation
  • Processed payments and maintained accurate financial records
  • Communicated with vendors regarding billing and payments

Education

ESL Program -

Open Hearts Language Academy
Orlando, FL
05-2022

High School Diploma -

Colégio Politec
São Paulo
01-2014

Technical Administrative Assistant -

MicroPro
São Paulo
01-2014

Corel Draw -

MicroPro
São Paulo
01-2013

Associate of Science - Criminal Justice W/ Homeland Security

Valencia College
Orlando, FL
12-2025

Skills

  • Administrative Support & Office Operations
  • Records Management & Documentation
  • Data Entry & Accuracy
  • Customer Service & Client Relations
  • Written & Verbal Communication
  • Problem Solving & Critical Thinking
  • Organization & Time Management
  • Confidential Information Handling
  • E-commerce Operations (Amazon)
  • Inventory & Process Coordination

Languages

Portuguese
English

Timeline

Amazon Reseller - E-commerce Seller

Idea Shop
03.2021 - 11.2021

Receptionist

Gil Produções- Video Production Service
12.2014 - 01.2016

Receptionist

ProLab Laboratory Blood Test
05.2014 - 12.2014

Accounting Assistant

Hospital São Francisco
01.2014 - 04.2014

ESL Program -

Open Hearts Language Academy

High School Diploma -

Colégio Politec

Technical Administrative Assistant -

MicroPro

Corel Draw -

MicroPro

Associate of Science - Criminal Justice W/ Homeland Security

Valencia College