Keicielly Carla Da Silva
Kailua-Kona,HI
Summary
Adaptable professional with a background in client-facing roles and independent business operations, bringing a strong sense of responsibility, organization, and attention to detail. Holds an Associate of Science in Criminal Justice with a specialization in Homeland Security. Experienced in fast-paced environments requiring accuracy, professionalism, and effective communication. Seeking to contribute to roles that support operational efficiency, public safety, or organizational processes.
Overview
8
8
years of professional experience
Work History
Amazon Reseller - E-commerce Seller
Idea Shop
Orlando, FL
03.2021 - 11.2021
- Managed sales forecasts and inventory planning for reseller channel, ensuring optimal stock levels to meet demand without overstocking.
- Prequalified sales leads and gathered complete details to forward to proper reseller.
- Handled order fulfillment, returns, and customer service inquiries
- Developed strong problem-solving skills in a fast-paced business environment
Receptionist
Gil Produções- Video Production Service
Americana, São Paulo
12.2014 - 01.2016
- Managed front desk operations and handled high-volume customer interactions
- Coordinated communication via phone, email, and in person
- Maintained organized records and supported administrative tasks
- Ensured professional and welcoming environment for clients
Receptionist
ProLab Laboratory Blood Test
Americana, São Paulo
05.2014 - 12.2014
- Responded to client inquiries and scheduled appointments
- Directed calls to appropriate departments efficiently
- Assisted with documentation and clerical support
Accounting Assistant
Hospital São Francisco
Americana, São Paulo
01.2014 - 04.2014
- Assisted with financial reports and invoice reconciliation
- Processed payments and maintained accurate financial records
- Communicated with vendors regarding billing and payments
Education
ESL Program -
Open Hearts Language Academy
Orlando, FL05-2022
High School Diploma -
Colégio Politec
São Paulo01-2014
Technical Administrative Assistant -
MicroPro
São Paulo01-2014
Corel Draw -
MicroPro
São Paulo01-2013
Associate of Science - Criminal Justice W/ Homeland Security
Valencia College
Orlando, FL12-2025
Skills
- Administrative Support & Office Operations
- Records Management & Documentation
- Data Entry & Accuracy
- Customer Service & Client Relations
- Written & Verbal Communication
- Problem Solving & Critical Thinking
- Organization & Time Management
- Confidential Information Handling
- E-commerce Operations (Amazon)
- Inventory & Process Coordination
Languages
Portuguese
English
Timeline
Amazon Reseller - E-commerce Seller
Idea Shop
03.2021 - 11.2021
Receptionist
Gil Produções- Video Production Service
12.2014 - 01.2016
Receptionist
ProLab Laboratory Blood Test
05.2014 - 12.2014
Accounting Assistant
Hospital São Francisco
01.2014 - 04.2014
ESL Program -
Open Hearts Language Academy
High School Diploma -
Colégio Politec
Technical Administrative Assistant -
MicroPro
Corel Draw -
MicroPro
Associate of Science - Criminal Justice W/ Homeland Security
Valencia College