Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Keidasty Walton

Arlington,TX

Summary

Enthusiastic motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. amazing in customer service .

Overview

5
5
years of professional experience

Work History

Patient Care Coordinator

Amazing Dental
03.2019 - Current
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Worked closely with patients to deliver excellent and direct individualized patient care.
  • Delivered excellent patient experiences and direct care.
  • Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
  • Verified patient insurance eligibility and entered patient information into system.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Trained new staff on filing, phone etiquette and other office duties.
  • Provided excellent customer service to patients and medical staff.
  • Compiled and maintained patient medical records to keep information complete and up-to-date.
  • Engaged with patients to provide critical information.
  • Laid out potential payment plans for patients.
  • Researched billing issues, scheduled appointments and verified insurance coverage.
  • Educated patients on dental benefits and coordinated proper payment with insurance companies.
  • Explained treatment choices to patients and helped determine best options.
  • Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.


  • Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
  • Emptied trashcans and transported waste to collection areas.
  • Tidied lobby and reception areas to create professional and welcoming first impression for visitors.

Sandwich Artist

SUBWAY®Restaurants
06.2020 - 07.2022
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Prepared salads, soups and sandwiches for customers.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Education

High School Diploma -

Mansfield Timberview High School
Arlington, TX

Skills

  • Interdepartmental Collaboration
  • Strategic Networking
  • Database Coordination
  • Prescriptions Management
  • Insurance Practices
  • Customer Service
  • Time Management
  • Claim Processing
  • Benefits Explanations
  • Verbal and Written Communication
  • Medical History Documentation
  • Insurance Form Processing
  • Appointment Confirmation
  • Patient Registration

Languages

English
Full Professional

Timeline

Sandwich Artist

SUBWAY®Restaurants
06.2020 - 07.2022

Patient Care Coordinator

Amazing Dental
03.2019 - Current

High School Diploma -

Mansfield Timberview High School

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Keidasty Walton